Manage a portfolio of existing SaaS client accounts, serving as the primary relationship contact. Responsibilities include client communication, platform value optimization, issue resolution, account health monitoring, risk identification, internal coordination, and improving customer experience. The role requires strong communication, independence, organization, accountability, and proactive relationship management. This is an in-office position in Montreal.

Conduct high-volume outbound B2B calls to healthcare organizations across Canada, identify decision-makers, communicate value, discover needs, qualify prospects, and book meetings for Account Managers. Maintain accurate CRM records in Odoo, coordinate opportunity handoffs, and consistently convert prospecting activity into qualified opportunities and appointments. Success depends on persistence, resilience, confidence, curiosity, coachability, and a strong hunter mentality.

Lead revenue-generating business development for alternative mortgage lending by prospecting and managing mortgage broker relationships, evaluating credit and deal risk, structuring financing, delivering presentations, collaborating with underwriting and operations, and growing a pipeline. Role requires strong credit analysis, bilingual French, hunter mentality, and a hybrid schedule with regular market-facing activity and some on-site presence.