Top Customer Success Jobs in Montreal

The Senior Customer Success Manager advocates for customers, ensuring they achieve business outcomes and maximize ServiceNow product usage through guidance and support.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

The Strategic Customer Success Manager will guide enterprise customers in adopting CoLab effectively, driving business transformation and ROI through strategic engagement and collaboration with sales and engineering teams.

The Quality Analyst will enhance customer outcomes by implementing data monitoring systems, assessing compliance, and driving improvements in customer engagements, while collaborating with various stakeholders to deliver insights and elevate service quality.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

Own and grow assigned customer accounts by ensuring satisfaction and product adoption, coaching customers on SailPoint solutions, identifying expansion opportunities, driving renewals, and acting as a trusted advisor to deliver value and retention.

Own and execute scaled digital customer engagement programs (webinars, workshops, email, on-demand content). Administer Gainsight lifecycle campaigns, manage Marketo email programs, run Zoom webinars, track engagement signals, analyze performance, and collaborate with stakeholders to iterate on program design and operations.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Client Success Manager oversees client relationships, ensures quality care delivery, manages assessments, and addresses client needs while working closely with caregivers and internal teams.

Lead customer success for AI solutions in Montreal, building relationships with stakeholders and ensuring successful AI adoption and value realization while navigating complex regulatory requirements.

The Bilingual Customer Success Manager builds relationships with clients to enhance employee engagement through TELUS Health's solutions, manages client accounts, achieves growth targets, and ensures excellent service delivery.

The Customer Success Manager will drive customer retention and advocacy, guide onboarding, identify expansion opportunities, and ensure client satisfaction with FLiiP's software solutions.

The Customer Success Manager will manage 40-60 growth-stage merchants, driving retention and product adoption while collaborating across departments and leveraging data for decision making.

As a Customer Success Manager, you will manage Freedom360 clients, ensuring successful program delivery, client engagement, and demonstrating ROI through business reviews.

The Customer Success Manager builds and maintains relationships with Bizzabo customers, drives value from products, manages renewals, and ensures client success across a range of use cases.

As a Customer Success Engagement Advisor, you'll enhance client relationships, optimize processes, and support operations to drive client retention and satisfaction in health programs.

This role involves managing processes, collaborating across teams, providing strategic insights, and developing analytics and dashboards to enhance revenue operations and business growth.

Onboard and educate clients about the AI platform, translate technical concepts, manage relationships, and advocate for customer success.

As Customer Success Operations Manager, you'll enhance CS efficiency through tech stack optimization, automated workflows, and strategic customer engagement models. You'll lead onboarding, health metrics, and process design to boost retention and value for customers.

Drive post-sales revenue operations for Partner Success: own CRM hygiene, expansion pipeline governance, forecasting accuracy, health and expansion scoring, upsell detection, and cross-functional operational frameworks to improve retention and expansion.

As a Senior Customer Success Manager, you'll improve accounting firm performance through strategic advisement, ensuring client retention and expansion by aligning services with measurable outcomes and business KPIs.

The Process Adoption Lead will design and improve global Customer Success readiness programs, ensuring effective onboarding and enablement for customer-facing roles by collaborating with various stakeholders.

The Senior Customer Success Manager oversees high-profile accounts, mentors team members, drives adoption, and enhances best practices within the Customer Success team.

The Senior Customer Success and Implementation Manager will oversee complex customer implementations, drive satisfaction, and foster relationships while supporting product development and internal teams.