Top Customer Success Jobs in Montreal

The Customer Success Manager will engage with clients to drive product adoption, retention, and growth, managing accounts and creating success plans.

Lead Canada Customer Success strategy and managers to drive adoption, retention, expansion and NPS. Build playbooks, hire and coach teams, partner cross-functionally, set OKRs, and own segment quotas and executive relationships to grow ARR and net revenue retention.

As a Customer Success Manager, you'll oversee customer deployments, drive product education, and ensure client satisfaction across various interactions with Dropbox's platform.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Customer Success Manager will drive customer retention and advocacy, guide onboarding, identify expansion opportunities, and ensure client satisfaction with FLiiP's software solutions.

Manage partner customer success managers, improve customer satisfaction, handle escalations, and achieve performance goals in a telecommuted environment.

As a Customer Success Manager, you'll ensure customer satisfaction, expand accounts, generate revenue, and reduce churn through effective relationship management with major clients.

Drive client success and retention through consultative approaches, build strong relationships, and identify upsell opportunities while collaborating with internal teams.

The role involves managing client relationships, overseeing solution delivery for Microsoft Dynamics 365, ensuring SLA compliance, and fostering team performance and innovation. The manager is responsible for strategic advice, portfolio management, and continuous improvement to achieve client business objectives.

The Customer Success Manager at AppDirect supports customers in maximizing their cloud GTM success, managing accounts, delivering training, and driving engagement strategies to enhance satisfaction and retention.

Onboard and educate clients about the AI platform, translate technical concepts, manage relationships, and advocate for customer success.

Lead and scale the Customer Success function, develop best practices, drive customer outcomes, and partner with sales to enhance growth in Enterprise accounts.

Drive post-sales revenue operations for Partner Success: own CRM hygiene, expansion pipeline governance, forecasting accuracy, health and expansion scoring, upsell detection, and cross-functional operational frameworks to improve retention and expansion.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.

As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.

The role involves managing a portfolio of client accounts, ensuring their success, leading renewals, facilitating adoption, and collaborating with Strategic Account Managers. Responsibilities include maintaining technical understanding, managing support tickets, and mentoring peers while continuously improving processes.

Manage and optimize digital customer success programs throughout the customer lifecycle, focusing on onboarding, activation, and adoption. Lead campaign strategy and execution, use analytics for performance improvement, and collaborate cross-functionally to enhance customer outcomes.

The Manager of Account Management will lead a team of Account Managers to drive customer retention and growth, develop strategies for upselling, and ensure high forecasting accuracy for renewals while collaborating cross-functionally.

Manage and lead a team of Customer Success Managers, ensuring customer satisfaction, retention, and revenue growth while driving strategies for improvement.

Manage the customer lifecycle for SMB clients, focusing on customer health, retention, and expansion, while advocating for clients internally.

Manage customer lifecycle for large clients, ensure customer health and retention, mentor team, advocate for customer needs, and maintain detailed records.