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Top Customer Success Jobs in Montreal

Reposted 7 Hours AgoSaved
Remote or Hybrid
Montreal, QC
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Customer Success Manager advocates for customers, ensuring they achieve business outcomes and maximize ServiceNow product usage through guidance and support.
Top Skills: AIServicenow
Reposted 7 Hours AgoSaved
Easy Apply
Remote or Hybrid
Montreal, QC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Quality Analyst will enhance customer outcomes by implementing data monitoring systems, assessing compliance, and driving improvements in customer engagements, while collaborating with various stakeholders to deliver insights and elevate service quality.
Top Skills: ExcelGongGoogle SheetsLarge Language ModelsSalesforceTableau
Reposted 7 Hours AgoSaved
Easy Apply
Remote or Hybrid
Montreal, QC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
Montreal, QC
Senior level
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Customer Success Engineer ensures customers achieve maximum value from Imprivata's solutions, providing technical expertise, support, and guidance. Responsibilities include implementing best practices, troubleshooting, and collaborating with internal teams.
Top Skills: Active DirectoryApplication VirtualizationAvdCitrixEntra IdIdentity ManagementIgelLdapMicrosoft RdsWindowsSingle Sign-OnVMware
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Montreal, QC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you'll partner with top customers to optimize their use of Samsara's IoT platform, facilitating success plans and workshops while mentoring the Success team.
Top Skills: Iot PlatformSaaS
7 Days AgoSaved
Remote or Hybrid
Montreal, QC
Senior level
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Customer Success Analyst will drive operational excellence and strategic evolution within customer support, focusing on retention and value creation through analytics and cross-functional collaboration.
7 Days AgoSaved
In-Office or Remote
Montreal, QC
Senior level
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Customer Success Analyst is responsible for driving customer satisfaction and retention by managing operational excellence and strategic focus across cross-functional teams.
Top Skills: FintechLeanPayment SystemsSix Sigma
Reposted 3 Days AgoSaved
Easy Apply
Remote
Montreal, QC
Easy Apply
Senior level
Senior level
Software • Web3
The Strategic Customer Success Manager will guide enterprise customers in adopting CoLab effectively, driving business transformation and ROI through strategic engagement and collaboration with sales and engineering teams.
Top Skills: Crm ToolsCustomer SuccessData AnalyticsSaaS
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Montreal, QC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Sr. Program Manager will lead large-scale programs for Customer Success, manage delivery, collaborate with stakeholders, and drive operational improvements.
Top Skills: AgileSaaSScrum
YesterdaySaved
In-Office
Montreal, QC
Junior
Junior
Healthtech
The Client Success Manager oversees client relationships, ensures quality care delivery, manages assessments, and addresses client needs while working closely with caregivers and internal teams.
Top Skills: Computer Systems
Reposted YesterdaySaved
In-Office or Remote
Montreal, QC
Mid level
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Process Adoption Lead will design and improve global Customer Success readiness programs, ensuring effective onboarding and enablement for customer-facing roles by collaborating with various stakeholders.
Junior
eCommerce • Fintech • Payments
The role involves proactive client outreach, support for Canadian healthcare solutions, client retention, and collaboration with internal teams to ensure customer satisfaction.
Top Skills: CRMSaaSSalesforce
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Reposted 4 Days AgoSaved
In-Office
Montreal, QC
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Generative AI
Lead customer success for AI solutions in Montreal, building relationships with stakeholders and ensuring successful AI adoption and value realization while navigating complex regulatory requirements.
Top Skills: AIC#CloudEnterprise SoftwareJavaScriptMlProgramming Languages (C++Python)
Reposted 6 Days AgoSaved
In-Office
Montreal, QC
Mid level
Mid level
Marketing Tech • Software
The Customer Success Manager is responsible for client lifecycle management including onboarding, support, defining processes, and enhancing payment solutions.
Top Skills: Customer Success ToolsPayment ProcessingProject Management Tools
Reposted 6 Days AgoSaved
In-Office or Remote
Montreal, QC
Mid level
Mid level
Edtech • Software
The Customer Success Manager will guide creators in launching their mobile apps, focusing on onboarding, retention, and growth strategies. This role requires strategic thinking and understanding of growth metrics while supporting creators in their decision-making and troubleshooting high-level backend issues.
Top Skills: ChurnzeroHubspotIntercomLoomNotionSlack
8 Days AgoSaved
Easy Apply
In-Office
Montreal, QC
Easy Apply
Senior level
Senior level
Cloud • eCommerce • Payments • Sales • Software
The Client Success Manager drives customer retention and expansion at NuORDER by building strategic partnerships, ensuring product adoption, managing account lifecycles, and fostering customer advocacy through insights and engagement strategies.
Reposted 8 Days AgoSaved
In-Office or Remote
Montreal, QC
Senior level
Senior level
Artificial Intelligence • Information Technology • Software
The Customer Success Manager will help customers adopt products, build relationships, evaluate performance, and ensure service compliance while leading small projects.
Top Skills: Crm SoftwareJIRAMS OfficeServicenow
Reposted 9 Days AgoSaved
In-Office
Montreal, QC
Mid level
Mid level
Fitness • Information Technology • Software
The Customer Success Manager will drive customer retention and advocacy, guide onboarding, identify expansion opportunities, and ensure client satisfaction with FLiiP's software solutions.
Top Skills: SaaS
Reposted 7 Hours AgoSaved
Remote
Montreal, QC
Senior level
Senior level
Software
Manage a team of Customer Success Managers to drive proactive customer engagement and outcomes, fostering team development and cross-functional collaboration.
Top Skills: GainsightSalesforce
Reposted 7 Hours AgoSaved
Remote
Montreal, QC
Mid level
Mid level
Software
The Customer Success Escalation Lead is responsible for onboarding new customers, ensuring effective product setup, and guiding clients to achieve early value from Magnet products. This role involves collaborating with internal teams to address adoption risks and providing technical guidance throughout the early stages of customer engagement.
Top Skills: AxiomCellebriteEncaseFtkGainsightGraykeyGriffeyeMagnet WitnessOxygenSalesforceVerakeyXry
Reposted YesterdaySaved
Remote
Montreal, QC
Senior level
Senior level
Software
The Senior Customer Success Manager at Kojo will manage key customer relationships, focusing on adoption, retention, and driving measurable outcomes in the construction technology sector.
Reposted YesterdaySaved
Remote
Montreal, QC
Mid level
Mid level
Artificial Intelligence • Information Technology
This role involves managing processes, collaborating across teams, providing strategic insights, and developing analytics and dashboards to enhance revenue operations and business growth.
Top Skills: Bi ToolsSigmaSQL
2 Days AgoSaved
Remote
Montreal, QC
Junior
Junior
Events • Marketing Tech • Software
The Customer Success Associate drives adoption and retention for Hive's self-serve customers, ensures clients realize ongoing value from the platform, and advocates for customer needs within the organization.
Top Skills: GainsightHubspotSalesforce
Reposted 2 Days AgoSaved
Remote
Montreal, QC
Mid level
Mid level
Software
The Mid-Market Onboarding Customer Success Manager will oversee customer onboarding, ensuring successful implementation and long-term success of the Kojo platform while managing multiple projects and stakeholder relationships.
Top Skills: Customer Communication ToolsProject ManagementSaaS
3 Days AgoSaved
Remote
Montreal, QC
Mid level
Mid level
eCommerce • Logistics • Transportation
As Customer Success Operations Manager, you'll enhance CS efficiency through tech stack optimization, automated workflows, and strategic customer engagement models. You'll lead onboarding, health metrics, and process design to boost retention and value for customers.
Top Skills: AirtableIntercomJIRAZapierZendesk
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