Top Customer Success Jobs in Montreal

Partner with Customer Success Managers to architect and deliver scalable technical solutions for enterprise customers. Perform deep technical discovery, implement integrations or pragmatic workarounds, build reusable assets (scripts, templates, guides), and feed product feedback to improve the platform. Focus on enabling developer workflows and accelerating customer value across Postman's enterprise base.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

The Digital Customer Success Partner will manage client relationships, ensuring contract renewals and aligning solutions with client goals. Responsibilities include monitoring KPIs, conducting meetings, and implementing strategies to reduce client churn.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Customer Success Manager will engage with clients to drive product adoption, retention, and growth, managing accounts and creating success plans.

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

As a Customer Success Partner, you'll collaborate with clients to optimize their use of the 360Learning platform, analyze platform usage, and ensure contract renewals through strategic partnerships and project management.

As a Customer Success Partner, you'll partner with clients to enhance their digital training, ensuring contract renewals and driving customer satisfaction through strategic initiatives and resource coordination.

Manage post‑implementation customer relationships to drive adoption, retention, and value realization for Pelesys digital training solutions. Lead onboarding and smaller implementations, monitor usage and health, coordinate escalations and cross‑functional responses, support renewals and upsell, provide product enablement, and maintain accurate CRM documentation.

Manage relationships with enterprise customers, drive platform adoption, ensure renewals, and support customer success from onboarding to expansion.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

Manage the execution of customer contract renewals, coordinate with distributors, track renewal statuses, and support Customer Success Managers.

The role involves delivering exceptional customer service, collaborating with internal teams, developing account plans, and monitoring customer health to ensure retention and growth.

Manage and nurture a portfolio of mobile app customers to ensure successful implementation and adoption of RevenueCat. Act as a growth advisor: analyze customer data, propose actionable tactics, create educational content (workshops, guides), and collaborate with Product, Sales, and Marketing to influence product and drive customer revenue growth.

Own end-to-end customer lifecycle for ~150 mid-market accounts: onboarding, adoption, retention, renewals, expansion, billing, and escalations. Drive customer outcomes using data, lead onboarding and enablement, run business reviews, develop scalable playbooks, and collaborate cross-functionally to resolve issues and influence product roadmap.

The Customer Success Manager at Bizzabo manages relationships with customers, drives adoption and growth, and ensures satisfaction, leveraging experience in SaaS and account management.

The Enterprise Customer Success Manager manages relationships with high-value customers, driving success through onboarding, adoption, and collaboration across teams to foster growth and retention.

Manage and optimize digital customer success programs throughout the customer lifecycle, focusing on onboarding, activation, and adoption. Lead campaign strategy and execution, use analytics for performance improvement, and collaborate cross-functionally to enhance customer outcomes.

Manage customer life cycle for mid-size strategic customers, ensuring retention and expansion. Act as customer advocate, supporting internal teams to enhance customer experience. Engage with customers to assess priorities and promote the Roomvo Platform.

Lead the Customer Success Team to ensure customer success, retention, and revenue growth. Manage a book of customers while supporting and coaching team members. Collaborate with internal teams to enhance customer experiences.

Manage customer life cycles for mid-size strategic customers, focusing on retention and expansion, while mentoring the Customer Success team and advocating for customers' needs.

Manage post-onboarding customer lifecycle, ensure customer success, advocate for customers internally, and engage with C-suite executives while using Salesforce and Google Workspace.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

As a Key Account Manager, you will manage a portfolio of 100 clients, driving customer success through onboarding, account management, and retention strategies to achieve revenue goals.