Top Operations Manager Jobs in Montreal

Lead and scale GitLab's AWS and GCP marketplace and funding operations. Own marketplace processes, administer hyperscaler tooling (Tackle.io, Salesforce), drive funding initiatives (SCA, MPOPP, MCCP), resolve escalations, build AI automation agents, govern processes, manage vendor relationships, and coordinate cross-functional stakeholders to ensure accurate, scalable hyperscaler go-to-market execution.

Lead and implement cross-functional operational projects, design and document scalable SOPs and workflows, build ClickUp automations, develop dashboards and reporting, manage knowledge and onboarding documentation, partner with department leaders, and support vendor onboarding and high-priority strategic initiatives.

Leads multiple Fraud Operations teams focused on disputes and compliance. Responsibilities include developing people leaders and individual contributors, setting operational strategy, improving productivity and quality, managing service levels and queue health, resolving complex risk events, driving cross-functional alignment, and implementing scalable process improvements. The role requires significant fraud operations and people leadership experience, strategic planning, change management, AI-enabled efficiency initiatives, and continuous improvement expertise.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Manage CAE’s Operations Support department and lead a multidisciplinary team of project managers and process engineers. Responsibilities include resource planning, coaching, escalation management, departmental vision, service compliance, budgeting, process improvement, efficiency metrics, technical problem-solving, and risk management. The role requires strong communication, bilingual French and English proficiency, Microsoft Office and Power BI expertise, and at least five years managing or supervising a maintenance team.

Manage P&L and day-to-day operations across Ontario and Atlantic Canada, optimize supply-demand balance, monitor marketplace metrics, lead driver engagement and retention, drive process improvements, partner with Customer Support and Marketing, ensure regulatory and service standard compliance, and travel regionally to maintain local presence.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

The Clinical Operations Manager oversees trial protocols, manages budgets, ensures compliance with regulations, coordinates teams, and collaborates with vendors for clinical operations.

Lead branch operations for fire and life safety technical services: ensure safe, compliant, and high-quality service delivery; manage teams, schedules, budgets, KPIs, customer relationships, and growth while recruiting, coaching, and developing staff.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Own client implementation and account lifecycle for complex healthcare customers: manage end-to-end onboarding, act as primary contact for largest accounts, drive operational metrics and process improvements, mentor junior team members, and collaborate cross-functionally to scale operations and reporting.

Lead and oversee a portfolio of branch and business operational processes. Own process documentation and governance, monitor KPIs, run continuous improvement initiatives (Lean/Six Sigma/BPMN), implement risk controls, support business continuity and operational escalations, and collaborate cross-functionally to ensure efficient, compliant, and scalable operations.

Lead on-site maintenance and customer-facing operations for automated storage and retrieval and picking systems. Manage budgets, SLAs, supplier interfaces, safety, PPM schedules, staffing, training, reporting, and escalation procedures to ensure high service levels and customer satisfaction.

Lead global operations and compliance across Finance, Client Support, Desk Operations, and Session Monitoring. Enforce SLAs and session success targets, run daily and monthly compliance audits (Zoho Desk, WhatsApp), validate session and payroll data integrity, design dashboards and KPIs, optimize staffing with predictive analytics, manage escalations and outages, and maintain institutional operational governance and IP.