Top Operations Manager Jobs in Montreal

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Owns Airbnb Luxe’s end-to-end new listing onboarding operations, including acquisition and onboarding processes, pipeline health, tooling, budgets, vendors, metrics, and cross-functional programs. The role partners with Sales, Product, and technical teams, diagnoses performance issues, improves operational systems, and represents the team in leadership settings.

Own the company’s operating cadence, including management meetings, OKR and metrics tracking, board and investor reporting, risk registers, compliance calendars, and contract operations. Review standard agreements, route complex matters to counsel, maintain repositories and obligation trackers, and manage vendor onboarding and corporate records in Carta. Support strategic leadership projects, company gatherings, and decision follow-through across a remote SaaS organization.

Leads multiple Fraud Operations teams focused on disputes and compliance. Responsibilities include developing people leaders and individual contributors, setting operational strategy, improving productivity and quality, managing service levels and queue health, resolving complex risk events, driving cross-functional alignment, and implementing scalable process improvements. The role requires significant fraud operations and people leadership experience, strategic planning, change management, AI-enabled efficiency initiatives, and continuous improvement expertise.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

The Clinical Operations Manager oversees trial protocols, manages budgets, ensures compliance with regulations, coordinates teams, and collaborates with vendors for clinical operations.

Lead on-site maintenance and customer-facing operations for automated storage and retrieval and picking systems. Manage budgets, SLAs, supplier interfaces, safety, PPM schedules, staffing, training, reporting, and escalation procedures to ensure high service levels and customer satisfaction.