Top Tech Support Jobs in Montreal

The Customer Technical Support Engineer provides technical assistance to transit agencies, managing incidents and delivering training while ensuring customer satisfaction through effective problem-solving.

Manage customer communication and expectations while providing technical support through troubleshooting and debugging. Act as a liaison with various teams, handle escalations, and participate in on-call rotations.

The Director of Technical Support will lead a global support team, manage technical support functions, optimize AI workflows, and enhance cross-functional collaboration.

The Technical Support Specialist will manage support tickets, troubleshoot technical issues, and assist users with Thunderbird products while identifying improvements in support processes.

Provide high-quality IT support, manage user accounts, improve processes using AI, and collaborate with the IT team. Adapt tools to enhance user experience and efficiency.

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Technical Support Specialist, assist clients in troubleshooting and resolving technical issues, manage customer requests, and ensure high client satisfaction through timely communication and documentation.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

The Technical Support Specialist will assist customers via chat, phone, and email, resolving technical issues and providing product support while maintaining high customer satisfaction.

The Senior Technical Support Specialist will provide IT support while managing onboarding and user access, maintaining hardware inventory, and coordinating with vendors across multiple locations.

The Customer Experience Specialist will enhance physician and patient experiences by leveraging AI-driven solutions, synthesizing insights, and improving customer trust through effective communication and problem-solving.

The Sales Specialist drives sales growth by managing customer opportunities, developing technical solutions, and converting leads into orders while ensuring customer satisfaction through collaboration with account managers and engineering.

Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Lead the AMER support team, manage escalations and performance, ensure SLA compliance, and communicate with customers during incidents while mentoring team members and driving process improvements.