Top Tech Support Jobs in Montreal

Provide technical support for Samsara's IoT products, troubleshoot complex issues, maintain customer documentation, and collaborate with engineering teams to enhance customer experience.

The Customer Technical Support Engineer provides technical assistance to transit agencies, managing incidents and delivering training while ensuring customer satisfaction through effective problem-solving.

The Technical Support Engineer provides remote and on-site support for complex equipment issues, collaborates on technical escalations, and develops troubleshooting resources, focusing on customer satisfaction and process improvement.

Provide high-quality IT support, manage user accounts, improve processes using AI, and collaborate with the IT team. Adapt tools to enhance user experience and efficiency.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

As a Technical Support Specialist, troubleshoot integration issues across HR and business systems, collaborating with clients and development teams to provide solutions and enhance customer experience.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Technical Support Specialist, assist clients in troubleshooting and resolving technical issues, manage customer requests, and ensure high client satisfaction through timely communication and documentation.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

The Technical Support Specialist provides first-line technical assistance, manages customer complaints, and ensures compliance with procedures while supporting blood banking and clinical chemistry testing platforms.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Senior Technical Support Specialist will provide IT support while managing onboarding and user access, maintaining hardware inventory, and coordinating with vendors across multiple locations.

Provide high-quality technical support for retail software products. Troubleshoot technical issues, collaborate with teams, and enhance customer experience in fast-paced environments.

Responsible for the graphic design and documentation support for LDS production, managing data, quality control, and team collaboration while meeting deadlines.

The Technical Support Engineer will provide enterprise-level support to customers, troubleshoot issues, and document knowledge while ensuring high-quality service and communication.

As a Technical Support Engineer, you'll resolve complex technical issues, mentor junior engineers, and improve support processes. You will manage incidents, collaborate with cross-functional teams, and maintain documentation.

The Senior Tier 2 Technical Support Specialist will diagnose complex technical issues, manage escalations, mentor team members, and optimize support tools to ensure customer satisfaction and effective technical solutions.

Provide technical support for Nue.io implementations and integration with a focus on customer solutions, translating business problems into value-driven strategies.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.