Top Tech Support Jobs in Montreal

Provide technical support for Samsara's IoT products, troubleshoot complex issues, maintain customer documentation, and collaborate with engineering teams to enhance customer experience.

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

The Technical Support Representative educates and assists customers using CapIntel's platform, resolving inquiries and issues, recording feedback, and participating in training.

As a bilingual Technical Support Representative, you'll educate and support customers on a wealth management platform in both French and English, ensuring customer satisfaction through effective communication and issue resolution.

As a bilingual Technical Support Representative, you will assist customers in using a financial platform in Spanish and English, resolve inquiries, escalate issues, and contribute to training materials.

The Technical Support Specialist at LANDR assists users with troubleshooting issues related to the LANDR and Reason platforms, ensures seamless user experience, and maintains documentation and feedback records.

The Technical Support Engineer provides customer support by addressing queries, diagnosing issues, and collaborating with engineering for complex problems. They improve processes and may write documentation, while also balancing enterprise and self-service user needs.

Work as a Blue Planet Portfolio Support Engineer by providing technical support, resolving issues, collaborating with teams, and improving product functionality.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

As a Technical Support Advisor, you assist customers by diagnosing and resolving retail hardware and software issues while providing exemplary customer service in a fast-paced B2B environment.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

The Technical Support Specialist will deliver outstanding customer experiences through technical troubleshooting, effective communication, and collaboration with teams, ensuring customer satisfaction and resolution of complex issues.

As a Technical Support Engineer at Cohesity, you'll resolve technical issues, collaborate with engineering, and enhance customer support through troubleshooting and knowledge base articles.

Manage long-term customer integrations, coordinate between customers and engineering, triage and debug issues (logs, cURL/Postman), maintain project trackers and documentation, deliver training, meet SLAs, participate in on-call rotation, and submit bug reports and feature requests.

The Technical Support Engineer provides frontline support to customers using Magnet's mobile products, ensuring timely and effective issue resolution through various communication channels. The role involves collaboration with teams across the company to enhance customer experience and might require travel and after-hours coverage.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Technical Support Lead, you'll provide technical assistance, manage complex customer inquiries related to data and reporting, monitor support quality, and identify improvement opportunities in collaboration with various teams.

Provide high-quality technical support for retail software products. Troubleshoot technical issues, collaborate with teams, and enhance customer experience in fast-paced environments.

The Technical Support Engineer will provide enterprise-level support to customers, troubleshoot issues, and document knowledge while ensuring high-quality service and communication.