Top IT Jobs in Montreal

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Provides Level 1 IT support to employees, retail stores, distribution centers, and corporate users through phone and ServiceNow tickets. Responsibilities include troubleshooting software and hardware, installing workstations and peripherals, escalating incidents, documenting procedures, maintaining IT inventories, supporting IT projects, and following information-security best practices. Requires computer science education, French-English bilingualism, and knowledge of Windows, Active Directory, office applications, networking, and optionally macOS.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.

Leads IT operations, infrastructure, systems integration, EDI, business intelligence, data governance, automation, and a multidisciplinary IT team. The role stabilizes fragmented systems, improves reliability and data quality, delivers executive dashboards, establishes architecture and documentation standards, manages technology vendors, and partners with Operations, Sales, and Finance to improve efficiency and decision-making.

Provides day-to-day IT and business application support for employees across Canada. Troubleshoots hardware, software, access, Microsoft 365, and business application issues; investigates recurring problems; coordinates with vendors and internal teams; creates user documentation; supports implementations, upgrades, testing, and rollouts; and identifies technology and process improvements.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Provides frontline IT support for approximately 100 employees across hybrid Bay Area offices. Responsibilities include service desk intake and troubleshooting, Windows and mobile endpoint support, Microsoft 365 administration, onboarding and offboarding, identity and access management, asset inventory, hardware lifecycle coordination, documentation, root-cause analysis, and occasional on-call support. The role also provides onsite hardware, conference room, and AV assistance while supporting security awareness and process improvements.

Administer and support systems, networks, endpoints, cloud services, identity platforms, and business applications across multiple locations. Troubleshoot connectivity and infrastructure issues, manage device lifecycles and IT assets, monitor systems and security events, perform maintenance and backups, document configurations, support infrastructure projects, automate repetitive tasks, and coordinate with vendors and internal stakeholders. The role also provides advanced technical support to employees and helps standardize Corporate IT operations.

Own end-to-end IT for a multi-site startup, including employee support, onboarding and offboarding, device management, identity and access, office infrastructure, vendors, AI tooling governance, security operations, and CMMC/NIST compliance. Develop security policies, incident response playbooks, audit readiness, scalable IT processes, budgets, and strategic roadmaps while advising leadership and supporting defense-related requirements.

Provide internal IT support for end-user computing, Microsoft 365, identity, endpoints and infrastructure. Own tickets, onboarding/offboarding, device lifecycle, AD/Entra ID, Windows Server, Intune/Defender, patching, backups, monitoring, basic incident triage, and use PowerShell and automation to improve IT processes and documentation.

Lead a small cross-functional IT team responsible for infrastructure, helpdesk, ERP (EPICOR or equivalent), and Salesforce CRM. Align local IT with Corporate IT standards, manage projects, vendors, budgets, security/compliance, and maintain documentation and training. Roll up sleeves to troubleshoot and support day-to-day IT operations.