Top IT Jobs in Montreal

Provide Level 1–2 global IT support and manage endpoint lifecycle, identity and access, and workplace SaaS. Troubleshoot macOS/Windows, support MDM/endpoint security, run onboarding/offboarding, use ITSM tools, document processes, and collaborate with security and HR to maintain secure, compliant employee technology experiences.

Provide 24x7 production monitoring and incident management for applications and infrastructure, log and escalate incidents, coordinate cross-team incident resolution and communications, execute deployments, maintain KPI reports and documentation, and suggest process improvements.

Provide senior IT user support for applications and server administration, manage incidents and service requests, lead complex development projects and strategic initiatives, develop policies and standards, advise stakeholders, diagnose major issues and represent the unit with partners and decision-making bodies.

Provide user support for IT applications including installation, configuration, issue resolution, service request and incident management. Perform server administration, analyze and diagnose complex issues, recommend and implement solutions, coordinate projects and act as subject-matter expert. Prepare reports, analyze risks, and develop/update policies and action plans.

Provide senior IT support and server administration, lead strategic development projects, advise stakeholders, develop policies and standards, diagnose major issues, and represent the unit before senior management and external partners.

Provide first-level internal IT support (account provisioning, password resets, device and application troubleshooting), triage and escalate issues, support onboarding/offboarding hardware and access, document solutions, and improve IT employee experience.

Provide first-line IT support for a remote SaaS company: triage helpdesk tickets via Slack and Jira Service Management, manage onboarding/offboarding, track hardware and licenses, coordinate device logistics, maintain IT documentation, and assist the Senior IT Manager on identity, SSO, MDM, and SOC 2-related projects.

Manage day-to-day IT assets and software licenses across business units: track inventories, process purchase requests, create Workday purchase orders, validate budgets, coordinate invoices, maintain contracts and renewals, reconcile expenses to budget, collaborate with stakeholders, and improve asset, procurement and financial tracking processes.

Manage and secure Microsoft 365 environment (Entra ID/Azure AD, Intune), handle user lifecycle and endpoints, build Power Platform automations and dashboards, support business applications, drive operational improvements, documentation, and compliance.

Lead a small cross-functional IT team responsible for infrastructure, helpdesk, ERP (EPICOR or equivalent), and Salesforce CRM. Align local IT with Corporate IT standards, manage projects, vendors, budgets, security/compliance, and maintain documentation and training. Roll up sleeves to troubleshoot and support day-to-day IT operations.

Provide first-line IT support for North American studios: respond to incidents via JIRA, configure and repair workstations, manage assets, monitor systems, document in Confluence, interact with artists, and join on-call rotation to support off-hours.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.