Top Operations Jobs in Montreal

Own go-to-market operations for strategic product and pricing initiatives. Segment customers, manage legal and pricing eligibility, build field tools and playbooks, track adoption, analyze performance, and identify launch risks. Translate cross-functional inputs into executable processes for sales and customer-facing teams while recommending improvements based on field feedback and data.

Leads Dropbox’s global Revenue and Marketing Operations strategy across SMB, Mid-Market, and Enterprise segments. Owns revenue planning, forecasting, segmentation, territories, quotas, incentives, GTM systems, analytics, productivity, and operating cadence. Partners with executive leadership across Sales, Marketing, Finance, Product, Customer Success, and Support to drive scalable growth, AI adoption, systems transformation, and revenue predictability. Builds and develops a high-performing global Revenue Operations organization.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Leads the global operating system for seller onboarding, including KPI frameworks, business reviews, reporting, capacity planning, workforce modeling, financial support, process standardization, and continuous improvement. Partners cross-functionally to translate strategy into measurable plans and drives AI-enabled workflow adoption, training, and performance improvements across regions and delivery models.

Leads US seller onboarding operations across internal and vendor-supported teams, from post-sale handoff through go-live. Owns staffing, workforce planning, service quality, performance, and cost-to-serve. Drives operational improvements in activation, time-to-value, CSAT, SLA adherence, and productivity through process redesign, tooling, automation, and AI. Partners with Sales, Product, Finance, and regional teams while managing operational leaders and workstreams.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Own and improve GitLab’s end-to-end renewals operating model, including forecasting, retention reporting, quoting, data quality, case management, workflow automation, and capacity planning. Partner with Revenue Technology, Analytics, Finance, Sales, and Customer Success to improve Salesforce, subscription, billing, and reporting systems. Lead cross-functional operational improvements, document processes, analyze renewal performance, and influence stakeholders without direct authority.

Leads the global operating system for seller onboarding by establishing KPI frameworks, reporting cadences, planning processes, capacity models, financial support, and continuous improvement programs. Partners with regional operations, Finance, Product, Analytics, and Enablement teams to standardize workflows, improve efficiency, and scale AI-enabled onboarding processes. Owns performance management routines, workforce modeling, vendor analysis, operational planning, and impact measurement across global delivery models.

Leads US seller onboarding operations across first-party and vendor-supported teams. Owns execution from post-sale handoff through go-live, including staffing, scheduling, routing, quality, service levels, and cost management. Drives operational excellence through KPI analysis, process redesign, tooling improvements, automation, and AI adoption. Partners with Sales, Product, Finance, and regional teams while managing multiple teams and developing operational leaders.

Leads wealth management operations for a new investment dealer, including process and workflow development, operational excellence, partner servicing, stakeholder liaison, transaction processing, reconciliations, fees, account management, and platform enhancement projects. Serves as a subject matter expert, supports business operations, drives process improvement, and coordinates cross-functional technology and change initiatives while maintaining strong relationships with advisors, compliance, product teams, vendors, and other partners.

Responsible for analyzing and optimizing e-commerce and omnichannel operations, including carrier costs, order-processing efficiency, logistics performance, and business processes. Uses data-driven insights to support strategy, profitability, and customer experience improvements across Canadian and U.S. brands. Collaborates with Data & Analytics and cross-functional teams to develop tools, report results, identify anomalies, and coordinate operational projects.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns partner marketing operations across Salesforce reporting, campaign data, MDF budgeting and reconciliation, partner portal administration, training content, and system integrations. The role analyzes partner engagement and campaign performance, maintains accurate records across platforms, troubleshoots portal issues, manages partner access, and coordinates with Marketing, Sales, Finance, IT, and external partners. Success requires strong organization, project management, data analysis, Salesforce, Excel, and PRM platform experience.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business questions, metrics, reports, analyses, and experiments; surface insights; make recommendations; and drive decisions and execution. The role requires strong SQL or Python skills, independent problem-solving, persuasive communication, and ownership of ambiguous, high-impact initiatives.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Owns Airbnb Luxe’s end-to-end new listing onboarding operations, including acquisition and onboarding processes, pipeline health, tooling, budgets, vendors, metrics, and cross-functional programs. The role partners with Sales, Product, and technical teams, diagnoses performance issues, improves operational systems, and represents the team in leadership settings.

Leads enterprise operational excellence across Power, Wind, and Electrification. Owns cross-company initiatives involving Lean, quality, AI integration, Zero Defect, and Lean Business System deployment. Coordinates strategy deployment, governance, process design, operational analytics, change management, and talent development. Partners with senior executives and Digital Technology teams to improve SQDC performance, accountability, consistency, and continuous improvement across global segments.

Owns Partner Marketing operations across Salesforce reporting, campaign data, MDF budgeting and reconciliation, partner portal administration, training content, and system integrations. The role maintains data accuracy, builds dashboards, tracks partner engagement and campaign performance, troubleshoots portal issues, manages partner access, and coordinates with Marketing, Sales, Finance, IT, and partners. It requires strong Salesforce, Excel, project management, data analysis, and partner portal experience.

Owns and establishes Payments GTM Operations for Jobber’s fintech business. The role coordinates Marketing, Sales, Account Management, Support, Risk, Operations, Analytics, and Product to increase payments adoption and revenue. Responsibilities include mapping customer journeys, designing growth experiments and incentives, defining performance metrics, using data to identify opportunities and measure impact, improving customer-facing motions, and building scalable operating processes. The role also requires cross-functional stakeholder leadership and strategic partnership with senior executives.

An 18-month rotational program with three assignments across sales, engineering, production, and supply chain. Participants develop leadership, sales, technical, and ABB product knowledge while completing meaningful business assignments. The program includes orientation, mentorship, professional development, and networking with ABB leaders. Candidates must have an electrical or mechanical engineering degree, no more than two years of professional experience, fluency in French and English, Canadian work authorization, and availability to travel to ABB sites across Canada.

Owns internal IT operations end to end, including SaaS administration, access management, onboarding and offboarding, macOS device management, helpdesk support, security compliance, and SOC 2 evidence. Builds workflows, automations, AI-powered tools, and self-service processes to improve productivity and reduce recurring support issues. Partners with engineering leadership on security and compliance while documenting systems and maintaining auditable IT processes.