Manage the integration of CCaaS platforms to enhance AI product offerings, overseeing planning, development, and performance monitoring of integrations.

As a Customer Engineer, you will act as a Solution Architect, integrating Cresta with customer contact platforms and ensuring efficient solution delivery, leveraging technical and sales skills.

Own the design process for AI Agent interactions, prototype tools, translate AI capabilities into user-friendly experiences, and shape product strategy. Collaborate with various stakeholders to create innovative designs that enhance user experience.