Design and deliver practical contact center architectures using Zendesk, Amazon Connect, and AWS. Lead pre-sales discovery, build PoCs, demonstrate integrations, create technical documentation, and advise on configuration, security, and operational best practices to support the sales cycle.

Drive revenue growth by acquiring new Enterprise customers, managing relationships, and optimizing account profitability through strategy and sales tactics.

The SMB Account Executive will drive revenue growth by acquiring new SMB customers and managing relationships using AI-driven strategies.