The Director of Technical Support will lead a global support team, manage technical support functions, optimize AI workflows, and enhance cross-functional collaboration.

Lead and scale Ada's global consulting and systems integrator partner ecosystem. Recruit and enable GSIs/RSIs, drive partner-sourced pipeline and net-new logos, build joint business plans, coordinate cross-functional GTM and PS engagement models, and track partner performance to deliver measurable revenue impact.

The Implementation Consultant will oversee enterprise client onboarding, implement AI solutions, manage integrations, and provide strategic guidance to ensure successful project launches and client satisfaction.