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As a Customer Success Manager, you will ensure client success post-implementation, focusing on client engagement, adoption, and long-term relationships. You will manage enterprise accounts, drive user adoption, identify growth opportunities, and collaborate across teams to support client satisfaction.

The Customer Success Manager ensures client satisfaction, driving adoption and success with the Ivalua platform, managing a portfolio of enterprise accounts, and collaborating with teams for expansion opportunities.

The Director of Customer Marketing at Ivalua leads the strategy to engage and expand relationships with global enterprise customers. Responsibilities include driving growth, retention, advocacy, and the content strategy while collaborating with various teams to enhance customer satisfaction.

The Director of Customer Marketing is responsible for developing global customer engagement strategies for large enterprise accounts, promoting adoption and relationship management, utilizing data analytics to drive growth, and overseeing customer-centric initiatives across various teams.