Top Tech Jobs & Startup Jobs in Montreal

Manage long-term B2B SaaS customer relationships across a portfolio, driving adoption, retention, and account growth. Lead customer training, enablement sessions, recurring meetings, and executive business reviews. Develop strategic account plans, track shared KPIs, advocate for customer needs, resolve escalated issues, and collaborate with sales, professional services, product, and care teams to improve customer outcomes and identify scalable journey improvements.

Provides advanced technical support for complex ERP, SaaS, API, middleware, and integration issues. Responsibilities include log analysis, error tracing, root-cause analysis, sandbox replication, data integrity troubleshooting, release validation, escalation management, customer communication, documentation, incident reviews, and process improvement. The specialist collaborates with Product, Engineering, QA, customers, and third-party vendors to resolve high-impact cases and improve support and product processes.

Build and maintain revenue automation workflows, integrations, and AI agents across Salesforce and other go-to-market systems. Own inbound lead routing, signal-based sales and marketing plays, CRM hygiene, enrichment, AI-assisted workflows, and system governance. Connect tools through APIs, webhooks, and automation platforms while documenting workflows and measuring improvements in response time, pipeline generation, conversion, and manual hours saved.

Manage revenue operations across forecasting, pipeline visibility, GTM reporting, quota and capacity planning, CRM data standards, and operating cadences. Build dashboards and executive insights, improve sales and revenue processes, support compensation analysis, and optimize the GTM technology stack. Collaborate with Sales, Marketing, Customer Success, Finance, and Analytics to improve forecast accuracy, deal velocity, data quality, and scalable execution.

Own the vision, roadmap, architecture, and business outcomes for Versapay’s global payment gateway platform. Lead payment performance improvements, processor and acquirer integrations, transaction lifecycle capabilities, compliance, APIs, SDKs, and engineering execution. Partner with product, engineering, risk, compliance, operations, finance, and executives while applying AI to payment optimization, anomaly detection, and incident management.

Develop and support Salesforce integrations with internal applications, vendors, and payment partners. Build solutions using Apex, Lightning Web Components, Flow, and platform APIs, with resilient error handling, monitoring, reconciliation, testing, and documentation. Own integration design and ongoing support, reduce technical debt, participate in governance and structured releases, and serve as a technical point of contact for partners and stakeholders. The role supports merchant onboarding, transaction processing, and billing workflows.

Own and expand a portfolio of complex B2B SaaS accounts, including multi-entity and private-equity-backed customers. Partner with Customer Success and cross-functional teams to develop account strategies, identify expansion opportunities, lead commercial negotiations, forecast pipeline, and close mid-market deals. Engage finance, accounting, IT, and investment stakeholders as a trusted advisor, positioning Versapay’s payments and accounts receivable automation solutions to improve efficiency and cash flow.

Leads the enterprise Talent Acquisition function, including recruiting strategy, hiring standards, executive and critical-role searches, recruiting team leadership, workforce planning, market intelligence, and data-driven process improvement. Partners with the CPO, CEO, executives, and business leaders to improve quality of hire, recruiting efficiency, assessment practices, and organizational capability in a high-growth technology company.

Conduct customer discovery, design and demonstrate tailored fintech solutions, support RFIs and sales cycles, address technical objections, and advise prospects on accounts receivable, payments, collections, and cash application technology. Collaborate with sales, product, and customer success teams, maintain technical expertise and certifications, pursue business goals, and travel occasionally across the US and Canada for client and partner engagements.

Prospect and qualify potential customers through outbound calls, emails, and social selling. Build pipeline, schedule discovery meetings, research accounts, manage objections, and engage multiple stakeholders. Document activity in Salesforce, maintain marketing automation data, collaborate with Account Executives and Marketing, support lead-generation programs, and optimize sales sequences. The role offers training, mentorship, and career development within a technology sales organization.