Top Tech Jobs & Startup Jobs in Montreal

As a Workforce Planning Senior Analyst, you will lead headcount allocation for support operations, optimize staffing levels, and analyze demand trends for operational excellence.

As a Claims Experience Specialist, you'll manage claims, provide premium support, ensure customer satisfaction, and drive retention for Aircover products.

As a Quality Insights Analyst, you'll analyze service quality, provide insights to improve customer interactions, and coach support teams to enhance service standards.

As a Quality Assurance Analyst for Priority Support, you'll enhance service excellence by monitoring interactions, analyzing performance, and collaborating with teams to improve customer experience and operational effectiveness.

As a CS Specialist, Premium Support, you will provide exceptional customer service to Airbnb users, specializing in complex case management and stakeholder engagement in both English and Italian.

Lead staffing assignments across sites and channels, enhancing operational excellence through strategic workforce planning and data-driven insights.

Manage a user support team, ensuring high-quality assistance, guiding performance, and developing staff while improving operational efficiency.

The Regional Operations Manager oversees customer service operations, manages teams, drives performance, nurtures a diverse workforce, and supports strategic initiatives.

Manage Airbnb's Homes operations in Canada by leading Market Managers to expand supply, enhance guest experiences, and drive strategic growth initiatives.

Le gestionnaire des opérations sur le terrain à Airbnb dirigera une équipe pour accroître l'offre de logements, optimiser la performance des hôtes et développer des stratégies d'engagement communautaire tout en surveillant les performances commerciales.