Leads the Product Security Concierge engineering team, overseeing hiring, coaching, delivery quality, capacity, utilization, managed security services, customer outcomes, and field-to-product collaboration. Reviews complex technical work involving firmware analysis, embedded penetration testing, PSIRT, compliance, and risk assessment. Establishes playbooks, service standards, SLAs, and operating models while serving as a senior technical contact for strategic customers and escalations.

Own a product area end to end, from customer and market research through strategy, development, launch, and outcome measurement. Serve as the product security domain expert, automate product decision-making with AI, shape customer and market messaging, and partner with services and go-to-market teams. The role focuses on building software and service offerings for connected device cybersecurity, vulnerability management, software supply chain risk, and compliance.