Top Tech Jobs & Startup Jobs in Montreal

Lead design, build, review and deployment of cloud-native, secure, high-performance web applications. Own end-to-end delivery (Java, React, Docker), mentor engineers, shape architecture and CI/CD on AWS/GitLab, troubleshoot production issues, and drive engineering best practices for scalability, reliability and security.

The Product Specialist handles 2nd line support cases, ensures SLA compliance, collaborates with teams for timely resolution, and maintains knowledge bases for customer support.

Provide first-line application support: record and triage tickets, perform initial diagnosis and troubleshooting, document resolutions, communicate with customers, escalate major incidents, and assist with training and service improvements.

The Associate Support Specialist handles first-line support for customer cases, ensuring quality service, triaging issues, and suggesting process improvements while maintaining communication with clients.

The Associate Product Specialist is responsible for providing high-level customer support for cybersecurity products, resolving second-line issues, and maintaining knowledge bases while ensuring compliance with service level agreements.

Lead design and delivery of cloud-native, secure, high-performance web applications. Own end-to-end Java/React microservices, CI/CD (GitLab/AWS), and containerized deployments. Provide technical leadership, mentor engineers, drive architecture and quality practices, resolve complex production issues, and collaborate with product, security, and cross-functional teams to meet business goals.