Provides bilingual French-English customer support to dealer clients and the national sales team. Responsibilities include handling phone and email inquiries, coordinating customer service activities and field support, maintaining CRM records, processing transactions with Accounting, assembling sales materials, supporting call center objectives, and resolving escalations. The role also collaborates with Marketing and Distribution and requires strong communication, organization, problem-solving, and customer service skills.

Underwrites and manages profitable excess casualty and construction insurance business, including new and renewal accounts, pricing, risk analysis, coverage, and capacity decisions. Develops wholesale broker and client relationships through marketing, meetings, and industry engagement. Supports portfolio growth, regulatory compliance, reporting, peer reviews, staff development, and process improvements while collaborating with claims, legal, loss control, management, and other underwriting professionals.

Provides bilingual French-English customer support to dealer clients and the national sales team. Responsibilities include handling calls and emails, coordinating customer service activities and field support, maintaining CRM records, processing transactions, assembling sales materials, coordinating supply shipments, and supporting cancellations, refunds, and adjustments. The role requires strong communication, conflict-resolution, problem-solving, organizational, and Microsoft Office skills, along with at least three years of customer service or relevant industry experience.