Top Tech Jobs & Startup Jobs in Montreal

Leads process improvement, employee onboarding and training, standard operating procedure development, work-instruction maintenance, and operational documentation. Partners with Operations, HR, IT, and cross-functional teams to identify inefficiencies, standardize processes, implement improvements, support change management, and monitor training effectiveness. The role requires strong communication, organization, project management, documentation, and problem-solving skills in a bilingual English-French operational environment.

Owns Salesforce architecture, solution design, integration strategy, data governance, security, scalability, and technical direction. The role designs solutions across Sales Cloud, Service Cloud, Experience Cloud, and CPQ; governs APIs and enterprise integrations; reviews code and configurations; mentors technical teams; manages architecture standards and risks; and supports project discovery, testing, deployment, and production readiness.

Coordinates inbound international shipments from booking through receipt, including customs clearance, freight documentation, tracking, cost validation, and ERP updates. Produces logistics KPI dashboards and transit reports, maintains supplier procedures, resolves shipment and receiving issues, and supports compliance with transportation regulations. The role also contributes to process improvements, duty drawback claims, and collaboration with customs brokers, freight forwarders, carriers, warehouses, suppliers, and internal teams.

Own product onboarding for a B2B dealer portal by organizing product data, writing SEO-friendly titles and descriptions, managing images, and maintaining catalog categories and attributes. Support D2C customers through email, chat, and marketplace platforms with order tracking, product questions, returns, and basic troubleshooting. Collaborate cross-functionally to report recurring customer issues and catalog errors. The role requires 1–3 years of eCommerce experience and fluency in English and French.

Manage customer billing claims, deductions, billbacks, and promotional rebates by validating contracts, pricing, promotional calendars, and supporting documentation. Investigate discrepancies, approve or reject claims, issue ERP credits, code customer accounts and general ledger entries, and communicate resolutions to customers. Conduct audits, support financial controls and internal or external audits, maintain documentation, and report performance metrics such as resolution time, deduction aging, accuracy, and rework rates.

Manages a portfolio of consumer technology brands across audio, gaming, mobile, home entertainment, and automotive categories. Responsibilities include product lifecycle management, pricing, promotions, inventory planning, forecasting, profitability, market analysis, supplier relationships, e-commerce support, merchandising, product launches, and business development. The role collaborates with Sales, Marketing, Purchasing, and brand partners, and supports customer presentations, training, trade shows, and industry events.

Manage marketplace and direct-to-consumer performance across revenue, traffic, and conversion. Plan and optimize digital advertising campaigns, oversee product listings, SKU configurations, pricing, promotions, MAP compliance, and digital merchandising. Analyze campaign and sales data, create performance reports and dashboards, and collaborate with sales, inventory, merchandising, and operations teams to drive ecommerce growth.

Manages and grows consumer electronics sales across Quebec by supporting existing accounts, prospecting customers, securing brand listings, conducting product training, coordinating merchandising and promotions, following up on leads, and building client relationships. The independent representative participates in trade shows, sales meetings, and training seminars while maintaining product knowledge and achieving territory sales objectives as an independent contractor paid by commission.

Supports Product Management with brand plans, product launches, promotions, pricing updates, SKU and product information management, inventory analysis, business reporting, and sales materials. Coordinates with Sales, Marketing, Purchasing, and Operations while maintaining accurate product data and reports. Requires 1–2 years of relevant experience, advanced Excel and Microsoft Office skills, strong analytical and organizational abilities, and French-English bilingual communication.