Leads multiple financial services digital transformation engagements, owning scope, budgets, schedules, quality, client communication, delivery governance, and escalations. Builds project and release plans, manages Agile/Scrum delivery in Jira, tracks budgets and forecasts, coordinates go-live and post-launch support, and oversees invoicing and project closure. Coaches project managers and requires strong technical, presentation, bilingual communication, and client management skills.

Manage the full recruitment cycle, including job postings, candidate screening, interviews, offers, reference checks, and recruitment metrics. Handle general HR responsibilities such as onboarding, employee inquiries, personnel records, benefits and policy guidance, and labor-law compliance. Partner with managers on staffing needs while managing multiple recruitment and employee-support priorities.

Design and implement custom CRM solutions for banks and credit unions: analyze processes, create system architectures and workflows, deliver training, support go-live, and lead agile delivery while mentoring junior consultants.