The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.

Lead product strategy and roadmap for Camunda's core, cloud-native workflow engine. Work with engineering, customers, and stakeholders to prioritize features, drive scalability, reliability, and security improvements, and manage feedback, OKRs, research, and go-to-market planning for platform capabilities.