The Customer Success Manager will develop customer relationships, conduct quarterly reviews, gather feedback, identify upsell opportunities, and ensure customer satisfaction with the software.

Generate qualified meetings for Account Executives via high-volume outbound outreach (60-80 calls/day), multi-channel cadences (email, phone, SMS, LinkedIn), qualify leads using BANT, manage CRM records in HubSpot, attend conferences (10-20% travel), and collaborate with marketing and AEs to optimize outreach and hit meeting quotas.

The Senior Product Marketing Manager will shape the product's market positioning, collaborate with product and growth teams, and analyze user metrics to drive revenue and adoption.