Lead operational training and implementation of contractERP/Business Central for clients: assess workflows, recommend configurations, deliver training, support pilot and go‑live, document requirements, assist QA and post‑go‑live adoption, and improve implementation processes.

Lead creation and stewardship of a scalable, token-driven design system across the product portfolio. Build Figma component libraries and token architecture, document component specs and accessibility requirements, partner with front-end engineers to implement WCAG 2.1 AA–compliant components, run audits and roadmaps, establish governance and contribution workflows, evangelize the system internally, and mentor/shape the design systems function.

Lead and deliver ERP (Insight) implementations for manufacturing customers, performing system configuration, data setup, machine/report integrations, stored-procedure/report development, testing, training, scope and risk management, and customer consultation both onsite and remotely.