Top Tech Jobs & Startup Jobs in Montreal

Perform manual and automated testing for Sibelius music notation software, including functional, regression, integration, and performance tests. Execute test cases, log defects, verify fixes, maintain automated end-to-end test suites, collaborate with developers, QA, product owners, and beta users, and produce detailed test reports to ensure product quality.

Drive end-to-end product design for Avid Content Core, representing the customer to define and prioritize product stories, collaborate with engineering on implementation, integrate AI into SaaS offerings, engage customers and partners, and ensure workflows, deployment, security, and quality throughout the agile development lifecycle.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

Lead and scale the Customer Success team to drive retention, satisfaction, and expansion. Develop strategy, KPIs, and playbooks; manage onboarding, renewals, and escalations; collaborate with Sales, Product, and Marketing to identify upsell opportunities; implement success tools and analyze customer data to improve adoption and lifetime value.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

Lead end-to-end revenue recognition, ensuring compliance with ASC 606. Mentor teams and oversee close processes while enhancing internal controls and processes.

The Enterprise Customer Success Manager manages relationships with high-value customers, driving success through onboarding, adoption, and collaboration across teams to foster growth and retention.