The Customer Support Specialist at Zeffy supports nonprofits by managing requests, fostering relationships, and improving service through project ownership and technical problem-solving.

The Customer Support Specialist will assist nonprofits via calls, chat, and ticket management, ensuring exceptional product experiences and fostering lasting relationships with accounts.

As a Customer Support Specialist, you will assist nonprofits by addressing their inquiries, troubleshoot issues, and manage internal support tools while also owning continuous improvement projects.