Drive revenue across Western Canada through proactive outbound calling, new account acquisition, account expansion, upselling, cross-selling, quote follow-up, trade-show participation, and territory development. Maintain accurate CRM data, forecasting, and pipeline activity while building long-term relationships with healthcare, institutional, emergency equipment, and commercial customers. This full-time, office-based role in LaSalle, Quebec includes periodic travel to Western Canada.

Manage a portfolio of existing SaaS client accounts, serving as the primary relationship contact. Responsibilities include client communication, platform value optimization, issue resolution, account health monitoring, risk identification, internal coordination, and improving customer experience. The role requires strong communication, independence, organization, accountability, and proactive relationship management. This is an in-office position in Montreal.

Conduct high-volume outbound B2B calls to healthcare organizations across Canada, identify decision-makers, communicate value, discover needs, qualify prospects, and book meetings for Account Managers. Maintain accurate CRM records in Odoo, coordinate opportunity handoffs, and consistently convert prospecting activity into qualified opportunities and appointments. Success depends on persistence, resilience, confidence, curiosity, coachability, and a strong hunter mentality.