Clinical Operations Manager-FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Parexel has an exciting opportunity for a Clinical Operations Manager (Finance)! This is a hybrid role in Canada.

Job Purpose:
The Clinical Operations Manager (COM)/Clinical Operations Manager Finance (COM-F)/ Clinical Operations Manager Regulatory (COM-R) is responsible for the following:
• Performance and compliance for assigned protocols in a country in compliance with International Council for Harmonization (ICH) / Good Clinical Practice (GCP) and country regulations, Client policies and procedures, quality standards and adverse event reporting requirements internally and externally.
• Budget/finance aspects, for execution and oversight of clinical trial country submissions and
approvals and to ensure Site Ready under the oversight of the Senior Clinical Operations Manager (SCOM) or Clinical Research Director (CRD).

This position has significant impact on the delivery of country specific trial commitments and objectives especially during study start-up.

Key Accountabilities:
Study Management
• Manages country deliverables, timelines, and results for assigned protocols
to meet country commitments including quality and compliance in assigned
protocols in country
• Oversees Clinical Trial Coordinators as applicable
• Coordinates and liaises with Clinical Research Managers (CRMs), Clinical
Research Associates (CRAs) and Clinical Trial Coordinators (CTCs),
Finance and Legal if appropriate to ensure country deliverables are obtained
for submissions, budgets, Clinical Trial Research Agreements (CTRAs) and
local milestones
• Collaborates closely with Headquarter to align country timelines for assigned
protocols
• Provides support and oversight to local vendors as applicable

Oversees and coordinates local processes, clinical and ancillary supplies,
import and export requirements, supplies destruction, local electronic/hard
copy filing, archiving and retention requirements, and insurance process
management. Enters and updates country information in clinical and finance
systems
• Delivers clinical and financial contracts within fair market value through
continual interaction with local clinical teams
• Works in partnership internally with Global Clinical Trial Organization
(GCTO) country operations, finance, regulatory affairs, pharmacovigilance,
legal and regional operations, Headquarter (HQ) functional areas and
externally with vendors and sites, Internal Review Board (IRB) / Independent
Ethics Committee (IEC) and Regulatory Authorities in submission and
approval related interactions

Finance Management (as applicable)
• Has ownership of country and site budgets including development,
negotiation, and completion of Clinical Trial Research Agreements (CTRA)
• Oversees and tracks clinical research-related payments and payment
reconciliation at study close-out
• Oversees Foreign Corrupt Practices Act (FCPA), Denied Party
Screening/Office of Foreign Assets Control (DPS/OFAC) and maintenance
of financial systems and financial forecasting in conjunction with Senior
Clinical Operations Manager, Clinical Research Director and other roles
• Influences investigators, external partners, and country operations to adhere
to budget targets and agreed payment timelines

Regulatory Management (as applicable)
• Executes and oversees clinical trial country submissions and approvals for
assigned protocols
• Develops local language materials including local language Informed
Consents and translations
• Interacts with IRB/ IEC and Regulatory Authority for assigned protocols

Team development and support
• Contributes or leads initiatives and projects adding value to the business.
• Contributes strongly to the Clinical Operations Manager team and other
Country Operations roles knowledge by acting as process Subject Matter
Expert (SME), sharing best practices, making recommendations for
continuous improvement and providing training as appropriate/required.
• Contributes to Clinical Operations Manager team knowledge by acting as a
buddy/mentor and sharing best practices as appropriate/required

Compliance with Parexel standards
• Complies with required training curriculum
• Completes timesheets accurately as required
• Submits expense reports as required
• Updates CV as required
• Maintain a working knowledge of and comply with Parexel processes, ICH-
GCPs and other applicable requirements

Skills:
• Strong coordination and organizational skills.
• Skilled knowledge of budget and contract negotiations, local regulatory environment and submission and approval processes, and understanding of how these impact study start-up
• Ability to indirectly influence investigators, vendors, external partners, and country managers to address and resolve issues, with minimal support from the SCOM or manager
• Ability to make decisions independently with limited oversight from SCOM or manager.
• Requires a strong understanding of local regulatory environment
• Ability to proactively develop risk management and mitigation plans in the country and resolve issues locally
• Ability to lead a team of CTCs as applicable
• Problem solving is essential. Requires ability to proactively identify issues and risks, analyze root cause and propose solutions and escalate to management as applicable.

Examples include:
Issues in budget/CTRA negotiation
o Quality and compliances issues
o Regulatory and legal issues
o Issues related to functional area deliverables that could jeopardize protocol milestones
• Effective and efficient time management, organizational and interpersonal
skills, and conflict management skills
• High sense of accountability and urgency to prioritize deliverables
• Strong communication, leadership, and negotiation skills as well as excellent influencing and training/ mentoring skills
• Ability to focus on multiple deliverables and protocols simultaneously
• Requires that the individual has ability to work effectively also in a remote virtual environment with a wide range of people

• Positive mindset, growth mindset, capable of working independently and self – driven.
• Ability to directly influence site staff
• Excellent verbal and written influencing and training/mentoring skills, in local language and English
• Minimal travel required.

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