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Caylent

Customer Solutions Architect, Amazon Connect

Reposted One Month AgoSaved
Remote
Canada
Mid level
Mid level
Cloud • Software
Partner with sales and enterprise clients to design and architect Amazon Connect-based contact center and CX solutions. Lead pre-sales workshops, author proposals/SOWs, build proofs-of-concept, integrate AI/ML (Amazon Lex, Bedrock), ensure compliance and security for regulated industries, and evangelize Amazon Connect capabilities through thought leadership.
Top Skills: Amazon BedrockAmazon ConnectAmazon LexAWSAws Well-ArchitectedGenerative Ai
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