The TechEdge Application Engineer III is responsible for deploying AIX Analytics, optimizing data collection, providing technical support, and leading projects within the engineering team while interfacing with customers on analytics and FDC products.

The Technical Support Engineer provides remote and on-site support for complex equipment issues, collaborates on technical escalations, and develops troubleshooting resources, focusing on customer satisfaction and process improvement.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.