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The Senior Program Manager will lead cross-functional programs in engineering, optimize processes, and enhance efficiency while driving alignment across teams.

Lead end-to-end design of developer-facing products, champion customer needs, drive cross-functional alignment, own design quality and systems, mentor junior designers, and use research and data to improve product and business metrics.

The role involves operating and scaling Kong's SaaS platform, building automated infrastructure, optimizing multi-region data layers, enhancing observability, and ensuring reliability across services.

Lead and manage a team of engineers to build and maintain critical infrastructure services at Kong, focusing on reliability, security, and performance.

Design, develop, and maintain microservices for Kong's Service Connectivity Platform, ensuring software reliability and performance. Mentor team members and support production services.