The Associate ERS Operator answers emergency calls, triages situations, submits reports, and collaborates on quality assurance within a remote team.

The Global Enterprise Account Manager is responsible for managing key relationships with enterprise customers, driving account growth, and coordinating internal teams to ensure customer success. The role involves strategic selling, managing complex sales cycles, and engaging with senior-level stakeholders.

The Enterprise Account Manager will drive software bookings, manage complex sales processes, and expand business within existing enterprise accounts by building relationships and identifying growth opportunities.