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Technicien(ne) au soutien informatique – Niveau 3 / Administrateur(trice) de systèmes

One Month AgoSaved

In-Office

Montréal, QC, CAN

Senior level

Artificial Intelligence • HR Tech • Information Technology

Provide Level 3 IT support and escalation management for clinics across the United States. Responsibilities include Microsoft 365 and Entra ID administration, Windows and macOS endpoint management, RMM/MDM deployment, EDR alert response, cloud VoIP and telephony administration, network troubleshooting, clinical platform support, documentation, and mentoring junior technicians. The role manages Zendesk tickets against SLAs and supports clinic integrations, migrations, and urgent incidents.

Top Skills: AntivirusConditional AccessDhcpDnsDrchronoEdrEntra IdExchange OnlineFirewallsGoogle WorkspaceIvrmacOSMdmMeevoMfaMicrosoft 365Microsoft TeamsNextechOnedrivePatientnowRmmSharepointVlanVoipVpnWi-FiWindowsZendeskZenoti

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