Designs, develops, tests, reviews, deploys, and supports scalable React and TypeScript web applications. Leads frontend architecture, micro-frontend integration, performance, accessibility, security, CI/CD, and software quality practices. Provides technical leadership through design and code reviews, mentors junior and intermediate developers, troubleshoots production issues, and collaborates with UX, product, backend, architecture, and security teams.

Leads major customer incident response across the Americas, coordinating technical and business stakeholders through resolution. Manages incident bridges, escalations, communications, post-incident reviews, service-level performance, KPI reporting, and continuous improvement initiatives. Advocates for customers during critical situations while protecting system security and confidentiality. Partners with global support, engineering, product, and operations teams in a follow-the-sun model.

The Software Developer in Test (SDET) role involves designing, developing, and maintaining automated test frameworks and tools to ensure software quality, collaborating with teams, and implementing performance testing.