Qualify inbound marketing-qualified leads and source targeted outbound opportunities in the mid-market segment. Generate sales-qualified leads, schedule demos and meetings, create pipeline for account executives, and meet monthly quotas. Use CRM, sales engagement, social messaging, cold calling, and personalized email outreach. Participate in team meetings and trade shows while developing expertise in the 360Learning platform.

Manage strategic enterprise customers throughout their lifecycle, providing technical and functional expertise for SaaS integrations, SSO, APIs, platform architecture, solution audits, troubleshooting, and professional services. Partner with Sales, Product, and Customer Success to drive adoption, deliver scalable solutions, improve project processes, and provide recommendations that maximize customer value.

Grow revenue within an existing mid-market customer portfolio through account mapping, inbound and outbound sales, tailored outreach, product demonstrations, business reviews, and strategic account planning. Collaborate with customer success and internal teams to improve retention, customer satisfaction, and expansion opportunities. Build pipeline, manage forecasts, meet sales quotas, develop executive relationships, and mentor sales colleagues while becoming a subject-matter expert in learning and development technology.