Top Tech Jobs & Startup Jobs in Montreal

Le ou la consultant(e) en expérience numérique définit et fait évoluer la vision et la feuille de route des parcours numériques en assurance vie et services financiers. La personne analyse les besoins d’affaires et utilisateurs, collabore avec les partenaires et fournisseurs, priorise les solutions, mesure la performance des plateformes et recommande des améliorations et investissements pour optimiser l’expérience client et le rendement des produits.

Agir comme partenaire stratégique entre la vice-présidence Intelligence artificielle et données et le secteur de l’assurance individuelle et des services financiers. Conseiller la haute direction, aligner les parties prenantes, coordonner les priorités en IA et données, soutenir la maturité et l’autonomie du secteur, promouvoir les services de la vice-présidence et présenter des recommandations exécutives. Le rôle exige une compréhension de l’assurance, de la gouvernance des données et des tendances en IA.

Acts as the senior strategic liaison between Beneva’s Group Insurance business and its AI and Data function. Advises executives, aligns stakeholders, coordinates sector priorities, translates complex business needs into AI and data value initiatives, supports data maturity and autonomy, represents the function on leadership committees, and monitors industry trends. Requires extensive experience in data, analytics, artificial intelligence, and data governance, plus knowledge of insurance and strong French and English communication skills.

Acts as the senior strategic liaison between business and corporate services and Beneva’s Artificial Intelligence and Data vice presidency. Advises executives, translates complex business needs into AI and data value opportunities, aligns stakeholders, coordinates sector priorities, supports data and AI maturity, promotes services, and represents the vice presidency on leadership committees. The role also monitors industry trends and develops recommendations related to AI, data, governance, and insurance-sector business needs.

Reviews and drafts contractual and administrative documents for individual insurance and financial services products. Coordinates regulatory filings, document updates, delivery schedules, and cross-functional follow-ups. Provides contract interpretations, obtains legal opinions, analyzes special situations, recommends solutions, supports administrative processes and special projects, and may train new employees. The role also contributes to improving departmental methods, systems, policies, procedures, quality, efficiency, and profitability.

Contributes to strategic planning, organizational alignment, business-environment monitoring, market and competitor analysis, SWOT assessments, strategic dashboards, and annual plan updates. Coordinates integrated strategy, customer experience, and marketing activities; aligns strategic plans with project portfolios; facilitates cross-functional committees; manages strategic initiatives; and develops recommendations for insurance and financial services sectors.

Provides audit, quality assurance, governance, and regulatory compliance advisory support for personal insurance underwriting and distribution oversight. Consolidates and analyzes underwriting data, prepares recurring reports and presentations, identifies trends and process gaps, and develops optimization recommendations. Coordinates information requests for audits, inspections, and regulators; maintains documentation and traceability; and advises on fraud, incidents, regulatory consultations, access-to-information requests, and quality programs.

The position involves assisting clients with insurance needs, providing service and sales for auto, property, and legal insurance. Agents will respond to customer inquiries and build strong client relationships, all while working variable hours in a team-oriented environment.

Designs, evolves, and operates a large-scale observability platform using Dynatrace, Splunk, and Grafana. Maintains platform availability, performance, and capacity; automates deployments and operations with Terraform, Ansible, CI/CD, and infrastructure as code; develops reusable blueprints for on-premises and cloud environments; optimizes logs, metrics, traces, costs, and system performance; advises technical teams, supports incident investigation, and documents solutions.

The position involves assisting clients with insurance inquiries, recommending suitable products, and selling insurance contracts. Agents will work in customer service and facilitate positive client relations in a bilingual environment.