Top Tech Jobs & Startup Jobs in Montreal

Gère la stratégie de contenu de MEDFAR et sa diffusion sur divers canaux. Rédige, révise et supervise des contenus marketing, éditoriaux, corporatifs et destinés aux ventes, tout en simplifiant des sujets complexes liés aux technologies de la santé et à l’IA. Pilote l’utilisation de l’IA générative, développe le leadership d’opinion, collabore avec plusieurs équipes et mesure la performance des contenus afin d’optimiser les messages, les formats et les résultats marketing.

Leads MEDFAR’s content strategy and editorial voice across website, thought leadership, social, email, customer stories, sales enablement, PR, and multimedia. Translates complex healthcare technology, AI, and clinical topics into engaging content, champions AI-powered workflows, collaborates with cross-functional teams, and measures content performance against marketing and growth objectives.

Manage enterprise healthcare accounts and commercialize an AI-powered call-handling solution. Responsibilities include developing account strategies, building executive relationships, conducting needs assessments and demonstrations, managing full sales cycles, negotiating deals, creating tailored proposals, and coordinating with product, deployment, and customer success teams to support implementation and adoption. The role requires bilingual French and English communication, client travel, and a valid Class 5 driver’s license.

Lead the customer success and adoption strategy for MEDFAR’s MYLE electronic medical record platform and integrated AI solutions. Track adoption, retention, satisfaction, and churn indicators; create playbooks, health checks, and remediation plans; manage escalations; represent customer needs in product roadmap decisions; and build a team of adoption specialists. The role requires cross-functional collaboration, executive communication, bilingual French-English proficiency, and travel to meet clients.

Manage strategic enterprise accounts and sell an AI-powered solution that automates inbound calls for medical clinics. Responsibilities include developing go-to-market and account strategies, engaging executive stakeholders, identifying customer needs, managing complex sales cycles, negotiating agreements, preparing tailored proposals, and coordinating with product, deployment, and customer success teams to drive implementation and adoption. The role requires bilingual French and English communication, client travel, and a valid Quebec Class 5 driver’s license.

Manage the full accounts payable cycle for MEDFAR and its subsidiaries, including invoice processing, vendor payments, expense validation, accounting system entry, vendor communication, credit card reconciliation, and compliance controls. Support cash flow management, month-end analysis, audits, process improvements, and acquisition-related projects while maintaining data accuracy and timely transactions.

Provide bilingual customer support for clinics, hospitals, and healthcare professionals using MYLE billing and payment platforms. Respond by phone, email, and videoconference; clarify invoices, troubleshoot billing issues, identify solutions, collaborate on ticket resolution, and escalate complex cases. The role includes comprehensive training on MYLE and financial processes.

Supports healthcare clients by phone, email, and videoconference with MYLE billing and payment platform questions. Clarifies invoices, investigates billing discrepancies, explains financial information, identifies problems, proposes solutions, collaborates on ticket resolution, and escalates complex issues. The role requires bilingual French and English communication, customer service expertise, and comfort using SaaS and financial applications. It is a permanent hybrid position limited to candidates residing in Quebec.

Provide remote technical and product-use support for clinics, hospitals, and healthcare professionals using the MYLE electronic medical record platform. Responsibilities include responding to customer requests by phone and email, diagnosing issues, proposing solutions, collaborating on ticket resolution, escalating complex cases, and improving internal processes and knowledge documentation. The role includes structured progression from customer assistance associate to N1 and N2 support specialist, with occasional night, weekend, and on-call shifts.

Provides bilingual phone and email support to clinics, hospitals, and healthcare professionals using MYLE software. Responsibilities include resolving billing and technical issues, identifying root causes, escalating complex tickets, collaborating with technical teams, updating knowledge-base documentation, and improving support processes. The role includes structured training and progression from basic client support to handling complex technical cases and mentoring junior associates.