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The Product Support Specialist provides technical assistance for Genetec's video surveillance, access control, and license plate recognition products, troubleshooting complex issues via calls, tickets, and chat, while collaborating with a team and ensuring SLAs are met.

Design, develop, test and maintain embedded and edge software (primarily in Go) for access control appliances. Implement real-time access control decisions, device management, monitoring, diagnostics and remote operation. Collaborate on architecture and code reviews, own services across their lifecycle, and ensure observability, logging and performance of deployed solutions.

Senior front-end developer responsible for evolving Genetec's Gelato design system, building enterprise reusable UI components, and improving a micro-frontends platform. Collaborates with designers and product teams, implements accessibility and performance best practices, develops developer tooling including AI/automation features, and provides governance, documentation, and technical guidance to enable consistent, scalable product UI integrations.

Design, develop, test, and maintain scalable backend services and distributed systems (primarily in Go). Build cloud-native APIs/microservices, ensure secure communication with devices, participate in code reviews and architecture, collaborate with product and architecture teams, and own services across deployment, observability, and continuous improvement.

Lead cross-functional software initiatives from planning through delivery by coordinating engineering, QA, product, documentation, support, and training; track risks, dependencies, schedules and quality metrics; maintain project artifacts and dashboards; facilitate stakeholder communication and drive continuous improvement of workflows and tools.

Lead and support accounting operations including monthly/quarterly/year-end close, team leadership and development, process improvements, policy implementation, analysis of accounting standards, determination of complex transaction treatments, and preparation of management reports.

Join the Access Control team to design, create and execute manual and automated tests (functional, integration, system, regression, end-to-end), validate interoperability across appliances and Security Center, document and track defects, develop automated test scripts to improve regression coverage, and collaborate with developers to improve testability and QA tooling.

Develop and support Genetec's central login services, ensure infrastructure governance and high availability, explore new technologies, provide solutions for application teams, and maintain product quality through automation and security standards.

The NPI Specialist updates technical documentation for electronic products and coordinates with engineering, manufacturing, and quality teams to support product launches and compliance. Responsibilities include managing product structure, documentation accuracy, and workflows within PLM and ERP systems.

Design, develop, test, and maintain reliable Go-based backend services and distributed systems. Build scalable cloud-native APIs and microservices, collaborate on architecture and code reviews, and own services through design, deployment, observability, monitoring, and continuous improvement.