Provides advanced 24/7 application support for production WMS systems. Responsibilities include resolving incidents, prioritizing and documenting client requests, supporting deployments and production testing, analyzing functional needs, monitoring performance, investigating anomalies, assessing change impacts, maintaining technical documentation, and training users. The role requires WMS experience, supply chain knowledge, Java code and log debugging skills, and proficiency in French or English.

Analyse, documente et optimise les processus opérationnels clients pour l'implémentation du TMS DDS de Generix. Définit besoins fonctionnels, configure et teste solutions, forme utilisateurs, et fournit support tout au long du déploiement pour assurer la réussite des projets.