Top Tech Jobs & Startup Jobs in Montreal

Own technical customer support cases from diagnosis through resolution while strengthening product quality. Reproduce defects, identify root causes, validate fixes, execute functional and regression testing, maintain test cases, and support test automation. Diagnose issues using logs, databases, APIs, and configuration data. Translate customer feedback into product and documentation improvements, create support content, track quality metrics, and collaborate with product development and engineering teams.

Supports product quality and customer success by testing software releases, diagnosing technical issues, analyzing logs and databases, validating fixes, maintaining test cases and support documentation, and identifying product improvements from customer feedback. The role collaborates with Product and Engineering teams, handles technical support requests end to end, monitors quality and service metrics, and contributes to reliable deployments and continuous improvement.

Lead and oversee accounting, tax compliance, payroll, treasury, month-end close, audits, and internal controls across Canada, US, and Mexico. Manage and develop a North American accounting team, drive process improvements, support global tax/transfer pricing, and lead special strategic projects.

Lead and coordinate technical projects end-to-end, manage schedules, risks, stakeholders and documentation, drive adoption of technical processes, monitor performance, support change management, and collaborate with engineering, operations and business teams to ensure timely, quality delivery.

Supervise North America accounting and compliance (Canada, US, Mexico); lead month‑end close, audits, payroll, treasury, tax filings and IFRS reporting; manage and develop accounting teams; coordinate transfer pricing and external advisors; drive process improvements and regional projects; occasional travel across Averna offices.

Lead and coordinate technical projects from initiation to delivery, managing schedules, risks, stakeholders and documentation. Facilitate technical integration, training and change management, monitor project performance, support sales with technical input, and drive process improvements while ensuring quality and client satisfaction.