Lead end-to-end product and service design for complex legal document delivery workflows. Frame ambiguous problems, build prototypes, design coherent systems across interfaces and operational processes, and guide solutions through delivery. Partner closely with Product, Engineering, Operations, users, law firms, and process servers. Improve reusable design patterns, contribute to critique, and influence product and technical direction through research, service understanding, and strong cross-functional collaboration.

Lead enterprise client reporting and manage Proof’s data team. Own report accuracy, delivery, client relationships, data pipelines, shared models, BI tooling, and internal data insights. Coach team members, guide technical decisions, review SQL and data models, partner with Engineering and Product, resolve reconciliation issues, and improve automation. The role will establish data quality standards and help the company use trusted data to support growth, internal tools, and AI systems.