Top Tech Jobs & Startup Jobs in Montreal

Lead and build the Customer Experience analytics function, owning CX data strategy, BI, forecasting, capacity planning, operational analytics, and executive reporting. Translate large datasets into actionable insights, predictive models, and staffing forecasts, measure AI and human interactions, identify journey inefficiencies, and quantify CX impact on revenue while partnering with CX, Finance, and Data teams.

Lead and scale email and in-app engagement across the customer lifecycle. Design personalized messaging, run A/B tests, monitor engagement metrics, drive activation, adoption, upsell, retention, and referral. Partner cross-functionally, maintain data hygiene, and document lifecycle processes and playbooks.

Lead technical strategy and architecture for backend systems, drive cross-functional delivery from prototype to production, improve cost/performance/reliability/security, mentor engineers, and translate AI and emerging tech into actionable roadmaps.

Build, architect, and own moderate-to-complex backend components; lead small teams or projects; provide technical guidance and code reviews; deliver end-to-end backend services focused on AI-enabled customer data insights, onboarding, messaging/calling features, and scalable data management for a growing user base.

The Senior Performance Marketing Manager will scale digital acquisition initiatives across various paid platforms while optimizing performance and managing budgets. Collaborating cross-functionally, this role combines strategic thinking with hands-on execution to achieve business growth targets.

Support FP&A and strategic finance for R&D and Customer Experience. Manage financial models, forecasts, unit economics, budgeting, headcount planning, and reporting. Lead cross-functional strategic projects, perform deep data dives, cohort analysis, visualization, and present insights to non-finance stakeholders.