The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

As a Full Stack Product Engineer, you will design and deliver features, collaborating with product teams while taking ownership of projects and ensuring system performance and maintainability.

Lead top-of-funnel demand generation for new business and expansion: design and run paid, multi-channel, and field marketing campaigns; diagnose funnel gaps; build forecasting models; manage lead flow and marketing ops; collaborate closely with Sales and Business Operations; pilot new channels and iterate based on data.