Companies Retell AI

Retell AI

73 Total Employees

Year Founded: 2023

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Retell AI Company Culture & Values

Updated on November 13, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at Retell AI?

Strengths in candid communication, founder-like ownership, and pride in high-quality output are accompanied by risks tied to workload intensity and occasional communication lapses in the hiring process. Together, these dynamics suggest a high-performance, fast-moving culture where impact and craftsmanship are prioritized, while sustainability and consistency may vary by individual fit.

Positive Themes About Retell AI

Open Communication: Feedback is described as "open, direct, and constant" within small, dynamic teams, supporting fast alignment. The onsite setup emphasizes real-time collaboration and candid exchanges.
Accountability & Ownership: Employees are encouraged to "take ownership like a founder" and have outsized impact in a small team. The culture expects individuals to own outcomes and move fast across ambiguous problems.
Recognition, Pride & Shared Success: The company "insists on the highest standards" and aims to ship products people are proud to showcase, even if it takes extra time. Above-market compensation and significant equity signal investment in high performers.

Considerations About Retell AI

Workload & Burnout: A role specifies an intense "Full-time, 70 hr/week" cadence (50 hours onsite plus 20 hours from home). Such sustained hours and expectation to juggle multiple roles may strain work-life balance.
Poor Communication: An interview was canceled abruptly without explanation, creating frustration for the candidate. This incident suggests gaps in considerate, timely communication during hiring.
High-Pressure & Micromanaging Culture: The environment is framed as "fast-paced" where people "move fast" in ambiguous contexts and "change fast," which may feel high-pressure to some. Expectations to be "high performers" and to "insist on the highest standards" can heighten intensity.

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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.

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