PagerDuty
What's It Like to Work at PagerDuty?
PagerDuty Employee Reviews
What People Are Saying About PagerDuty
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Belonging & Inclusion: Culture and inclusion content describes a welcoming, inclusive environment with active ERGs and a blameless engineering culture. Feedback suggests colleagues care about each other and people are encouraged to bring their full selves to work.
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Benefits & Perks: Benefits materials cite generous PTO and parental leave, wellness days, day-one medical coverage, and programs like an end-of-year company shutdown to recharge. Hybrid flexibility, paid volunteer time, and mental-health resources are also highlighted.
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Mission & Purpose: Work centers on mission-critical incident response and always-on operations with clear customer impact. Feedback suggests many find the problems meaningful and skill-building across reliability, automation, and AI-assisted operations.
PagerDuty's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Promote from within
Provides customized development tracks
Hosts in-person all-hands meetings
We host a monthly Town Hall over Zoom, but folks located in one of our eight hubs can come in-office to watch with colleagues! Often Town Hall speakers are located in SF and present there live.
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Offers a remote work program
Functional teams each set their own expectation - and that expectation is clear from day one of the interview process! Employees located in PagerDuty hub work in-office 1-4 times a month, on average.
Utilizes a flexible work schedule
As a hybrid, global workforce, we offer flexibility and trust our team to deliver results. We set our working hours in Slack and Google Calendar, and respect each other's schedules and time zones.
Utilizes a hybrid work model
