Principal Architect

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. 

 
Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. 

The role 

Reporting directly to the CPTO, you will balance strategic thinking with deep technical expertise. You will drive major technology decisions, establish technical standards, and ensure that Petal's software is complete, performant, and cost-efficient while maintaining enterprise-wide architectural coherence.  

You will join the Technological Leadership Team, a team of highly skilled architects who shape the technical strategy and future of the organization. You will own the technical vision and architectural evolution of Petal's billing and scheduling platform while contributing to enterprise-wide technology strategy through the Technological Leadership Team. 

In your day to day, you will: 

• Own the technical vision and strategy for our billing & scheduling platform, ensuring architectural decisions align with business goals and enables lines of solutions to drive long-term value for the customers.

• Participate in the Technological Leadership Team, collaborating with fellow Architects to drive enterprise-wide architecture, establish technical standards, and make major technology choices.

• Define and enforce technical standards including coding practices, language choices, architectural patterns, and technology selections that ensure quality, maintainability, and scalability.

• Ensure enterprise-wide system compatibility, working across solution lines to guarantee that systems integrate seamlessly and maintain architectural coherence at the organizational level.

• Balance strategic thinking with technical depth, maintaining a 70/30 split between high-level strategy and staying current with technical realities.

• Facilitate collaborative decision-making across teams, considering all relevant stakeholders while maintaining clear ownership and accountability.

• Evaluate and mitigate technical risks at the enterprise level, identifying potential issues before they impact delivery and ensure architecture supports scalability.

• Create partnerships to align technical strategy with business objectives, communicate technical trade-offs, and influence product roadmap decisions.

• Stay ahead of technology trends, evaluating emerging technologies and practices that could benefit Petal's software and competitive position.

• Around 10-15+ years of software development and architecture experience, with significant time spent in senior technical leadership roles at scale. 

• Proven experience in SaaS companies serving large user bases, with first-hand knowledge of building for scalability, reliability, and high-quality standards. 

• Deep understanding of enterprise architecture, including system integration patterns, scalability principles, and distributed systems. 

• Deep technical breadth and depth, with the ability to serve as the technical authority for a solution line while maintaining perspective on enterprise-wide concerns. 

• Exceptional strategic thinking and business acumen, able to balance technical excellence with business value, cost efficiency, and time-to-market considerations. 

• Outstanding communication and influencing skills, capable of articulating complex technical strategies to executives and building consensus across diverse stakeholders. 

• Experience working closely with C-level executives, translating technical concepts into business impact and influencing product and technology roadmaps. 

We recognize that experience comes in many forms. If you're excited about this opportunity but don't meet every qualification listed, we encourage you to apply.

Why joining us 

This role is the opportunity for you to influence: 

• The long-term evolution of Petal's billing and scheduling platform.  

• Technology standards used across multiple product teams.  

• Strategic architectural decisions that support the growth of Canada's healthcare ecosystem. 

Our benefits 

• 4 to 6 weeks of paid vacation per year; 

• 5 ​paid personal days​ per year​; 

• A ​group RRSP / DPSP plan with employer contribution; 

• ​A ​complete group ​insurance ​plan, from day 1; 

• An ​annual wellness allowance; 

• Access to the Lumino Health™ telehealth application; 

• Recurring remote/hybrid work allowance; In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to.  

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.