Data Analyst

Our client, FLiiP, is reshaping the fitness industry through a cutting-edge, all-in-one SaaS platform built for commercial gyms and multi-location fitness operators. Their solution helps streamline operations, centralize communication, and significantly boost member retention.

With more than $4M CAD in seed funding and as a participant in the Google for Startups Accelerator, FLiiP is experiencing rapid growth across North America.

We are seeking a passionate Data analyst to help us unlock the power of data for our customers.

In this role, you'll work end-to-end, from data collection to customer-facing insights, taking full ownership of data science initiatives that directly impact our product and customer success. You'll also have the opportunity to build data insights, create predictive models, and develop AI-powered features that help fitness businesses make smarter decisions.

• Customer Insights & Analytics: Build dashboards, reports, and data visualizations that help fitness businesses understand their member behavior, retention patterns, and operational efficiency
• Business Intelligence: Create and maintain BI solutions that provide actionable insights for both internal teams and customers
• Support Customer Success & Support Teams: Collaborate with CSMs and support staff to build, import, and validate custom data sets for customers. Assist teams in troubleshooting data issues and delivering tailored analytics solutions that meet unique client requirements.
• Machine Learning & AI Development: Design and implement ML models for churn prediction, revenue forecasting, and member engagement optimization
• GenAI & Agent Development: Explore and implement generative AI solutions and AI agents to enhance customer experience and automate business processes

Essential:

• 3-5 years of experience in data science, preferably in B2B SaaS or startup environment
• Proficiency in Python for data analysis, machine learning, and automation
• Strong experience with BI tools and data visualization (Tableau, Power BI, or similar)
• Hands-on experience with machine learning frameworks 
• SQL proficiency for data extraction and manipulation
• Excellent English communication skills (written and verbal)
• Ability to work independently and take full ownership of projects
• Experience presenting technical findings to non-technical stakeholders

Preferred:

• Experience with GenAI tools (OpenAI API, LangChain, or similar)
• Knowledge of AI agents and automation frameworks
• French language skills
• Previous experience in fitness/wellness industry (professional or personal)
• Experience with real-time data processing and streaming
• AWS experience

• Competitive compensation (based on experience), with 50% coverage of group health insurance premiums.
• Comprehensive health & wellness support, including health benefits, fitness allowance (gym memberships, classes, team sports), and a $900/year telecommunications allowance.
• Hybrid work model (2 days/week in Brossard office)
• Opportunity to make a direct impact in a large, underserved market within a fast-growing, AI-driven company.
• Close collaboration with leadership and strong backing from investors (recent CAD 4M fundraising), with a culture rooted in fitness, health, and innovation.
• Direct access to customers and real impact on business outcomes
• Dynamic, close-knit team that values speed, experimentation, boldness, and continuous learning in a supportive environment.