Jobs at TELUS

Analyzes client pension plan regulations, configures internal software for pension calculations, documents requirements, supports integrations and quality assurance, develops testing strategies, and troubleshoots implementation issues. Acts as a liaison between clients and project teams, recommends software improvements, and provides post-implementation customer support. The role requires strong technology, communication, prioritization, and problem-solving skills, along with pension calculation and retirement plan administration expertise.

Senior QA Analyst responsible for developing test scenarios and cases, executing manual tests, reporting and tracking defects, maintaining regression suites, and contributing to test strategies and plans. The role assesses change impacts, prioritizes testing, communicates progress and risks, supports other QA professionals, provides client support and training, and recommends process improvements while ensuring quality and timely delivery.

Conduct actuarial and financial analyses for Canadian workers’ compensation programs, including claims costs, premiums, reserves, experience rating, and risk projections. Develop models, analyze trends, validate data, perform scenario analysis, and assess regulatory impacts. Present findings and recommendations to clients and internal stakeholders through reports and presentations, translating technical results into actionable business guidance.

Performs manual software testing for healthcare technology solutions in an Agile environment. Develops test strategies, scenarios, cases, scripts, and test data; executes tests, reports defects, retests fixes, and maintains test suites. Collaborates with technical and business stakeholders, supports QA peers, provides client training, and helps manage testing risks and deadlines. The role requires bilingual English and French communication and availability to travel within Canada.

Owns and prioritizes a technical product backlog for TELUS Health’s Integrated Reporting platform. Translates customer and business needs into user stories and acceptance criteria, defines sprint objectives, guides Agile and SAFe ceremonies, coordinates cross-team dependencies, manages critical defects, validates delivery quality, and communicates priorities and progress to stakeholders. Requires bilingual French and English communication and strong experience with software product ownership, Agile delivery, backlog management, and complex technical domains.

Translate business requirements into functional specifications and software solutions. Collaborate with product owners, UX designers, developers, QA, and stakeholders throughout the development lifecycle. Design intuitive and accessible web applications, document requirements and designs, support estimation and delivery, provide technical incident support, and produce user documentation. The role requires bilingual French and English communication, strong analytical skills, Agile experience, and the ability to influence partners in complex enterprise environments.

Lead end-to-end enterprise defined benefits implementations, coordinating teams of approximately 10 professionals through complex system transitions. Partner with clients on scope, timelines, governance, success criteria, risk mitigation, and solution delivery. Own and improve implementation methodology, manage stakeholder relationships, control contractual scope, support product enhancements, and guide implementation teams. The role requires strong project leadership, communication, technical translation, and experience in pension management or workflow system implementation.

Performs quality assurance for Canadian and American pension calculations by designing test scenarios, executing and verifying results, reporting anomalies, maintaining test suites, and supporting resolution. The role analyzes technical documents, collaborates with business analysts and multidisciplinary teams, participates in calculation reviews, and improves verification processes. Requires pension plan administration or implementation experience, strong attention to detail, problem-solving skills, Excel proficiency, and English and French fluency.

Lead defined-benefit pension implementation projects across Canadian and American markets. Manage team priorities, planning, deliverables, risks, and pension plan rules analysis. Provide technical oversight for benefit calculation engine configuration, support data conversion and collection activities, collaborate with product development, and improve implementation processes. Act as the implementation team representative to project management while coaching business analysts and calculation verifiers.

Lead requirements gathering, document business and operational needs, map processes across pension, payroll and finance systems, collaborate with architects and developers, define testing scope, support QA, redesign reports/communications, and follow up with stakeholders to ensure successful pension and benefits implementations.

Receive, sort, scan, print, file and track incoming and outgoing documents; update internal systems; send secure communications; respond to internal client requests and support the administrative team.

As an Analyst in Pension Administration, you will calculate benefits, analyze pension rules, verify annual statements, and improve client satisfaction through effective communication and teamwork.

Lead multidisciplinary teams to deliver Ariel EAS pension administration implementations. Act as client-product development liaison, manage scope, risks, requirements traceability, knowledge transfer, and transition to support while coaching team members and driving process improvements.

The role involves optimizing pension system interfaces, assisting business analysts, mentoring colleagues, ensuring compliance with specifications, and coordinating with development teams.

Conseiller les clients membres d'une mutuelle sur la santé et la sécurité au travail : visiter des sites, identifier les risques, élaborer plans d'action conformes à la réglementation, informer sur les obligations, atteindre objectifs de prévention, promouvoir produits et services, donner formation et soutenir l'implantation de programmes. Travail principalement sur la route et interactions régulières en anglais.

Manage client accounts for defined benefit pension plan administration: plan and supervise work, monitor projects, train and coach staff, prepare and track budgets, improve processes, support special projects, build client relationships and develop business.

Provide defined benefit pension plan administration including calculations, verification, annual statement production, plan rule interpretation, client/member support, and process improvement. Work on projects and special assignments while ensuring regulatory compliance and high customer service standards.

Lead client accounts for defined benefit pension administration, plan and supervise administration work, coach staff, monitor project progress and budgets, handle client/member/trustee requests, support special projects, improve processes, and help develop new business and client relationships.

Support pension plan administration and actuarial-related tasks including annual planning, production and verification of work, budget tracking, client and member communication, training team members, participating in special projects, and suggesting process improvements to enhance client satisfaction and operational efficiency.

Provide defined benefit pension plan administration support including annual planning, production and verification of work, client and member communication, budget tracking, coaching team members, supporting special projects, and improving processes.