Jobs at TELUS

Provide defined benefit pension plan administration support including annual planning, production and verification of work, client and member communication, budget tracking, coaching team members, supporting special projects, and improving processes.

Field-based occupational health and safety advisor supporting client members of a prevention mutual. Conduct workplace visits, identify risks, develop corrective action plans, inform members of regulatory obligations, support prevention objectives, propose products/services, and occasionally deliver training or help implement SST programs.

Lead multidisciplinary teams to deliver Ariel EAS pension administration implementations. Act as client-product development liaison, manage scope, risks, requirements traceability, knowledge transfer, and transition to support while coaching team members and driving process improvements.

As an Analyst in Pension Administration, you will calculate benefits, analyze pension rules, verify annual statements, and improve client satisfaction through effective communication and teamwork.

The role involves executing testing strategies in Agile environments, developing test scenarios, mentoring junior staff, and collaborating with stakeholders to optimize quality assurance processes.

Lead and mentor a quality assurance team while translating business needs into detailed specifications and solution designs. Collaborate with product owners, developers, and QA to ensure high-quality deliverables, support incident resolution, produce user documentation, and drive adoption of AI and agile practices within large enterprise health systems.

The Bilingual Customer Success Manager builds relationships with clients to enhance employee engagement through TELUS Health's solutions, manages client accounts, achieves growth targets, and ensures excellent service delivery.

The role involves optimizing pension system interfaces, assisting business analysts, mentoring colleagues, ensuring compliance with specifications, and coordinating with development teams.

Lead the growth of TELUS Health's partnerships with insurance carriers, focusing on strategy execution and expanding market presence across product lines.

As an Investment Consultant, you will provide investment consulting services to institutional clients, conduct analysis, manage client relationships, and mentor junior analysts.

The role involves representing TELUS Health clients before the CNESST and Tribunal administratif du travail, analyzing cases, conducting legal research, and providing legal advice in health and safety law.

The Bilingual Sr Business Analyst will bridge business needs and technical teams, managing web portal requirements, solutions, and user testing for Defined Benefits programs.

Develop and test T-SQL data transformations to load client data into the Central Data Repository. Create and execute unit tests and corrective scripts, address QA feedback, meet project deadlines, provide Level 1 technical support to clients and internal teams, and review loading control reports with QA.

Lead and coordinate client legacy data integration into TELUS Health systems. Oversee conversion tasks, ensure data quality, run workshops, identify gaps, propose process changes, escalate issues, prioritize conversion work, and report progress and risks to project management.

Lead requirements gathering and solution design for call management platforms, leveraging AI tools to accelerate analysis. Partner with QA and development to define acceptance criteria, validate designs, and drive continuous improvement across integrations, workflows, and system delivery.

Own client relationships and drive adoption, engagement, and renewals for TELUS Health Employer Solutions. Conduct business reviews, present product roadmaps, run strategy sessions, solicit client feedback, resolve issues, coordinate services, and build customer advocacy to improve employee wellness outcomes.

As an Administrative Coordinator, you will manage incoming and outgoing documents, ensure their treatment, digitization, filing, and follow-up carefully. You'll provide quality customer service, sort mail, distribute office supplies, and perform other related tasks in a structured and stimulating environment.

As a Senior Analyst in Pension Administration, you'll calculate and verify pension benefits, analyze regulations, and support clients and team projects effectively.

The Functional Lead will manage implementation teams, oversee pension calculation configuration, analyze pension plan rules, and support project management in delivering benefits solutions.

Design and prototype accessible, high-fidelity interfaces in Figma; document specs in Azure DevOps; collaborate with PMs, developers, testers, and sales; extend the design system; integrate AI tools to improve productivity and propose strategic UX decisions.