Teams at Crawford & Company

Reviews and adjudicates low- to mid-complexity accident and health insurance claims. Determines benefit eligibility by interpreting policy coverage, gathers information from claimants and professionals, documents decisions in databases, prepares correspondence and reports, and communicates claim outcomes promptly. The role requires bilingual French-English communication, strong analytical and decision-making skills, accurate documentation, multitasking, customer service, and an AMF personal lines insurance license.

The Senior Field Claims Adjuster will investigate losses, negotiate settlements, maintain client relationships, and ensure compliance with provincial licensing requirements.

Investigates, evaluates, negotiates, and settles property claims across regional Quebec markets. The role manages coverage, liability, claim amounts, documentation, billing, time and expense records, and client relations. It primarily supports claims remotely while occasionally assisting with field operations. Frequent communication and document preparation in both French and English are required.