Jobs at Co-operators

Lead complex P&C actuarial analyses focused on reserve adequacy, claims trends, reserving methodologies, predictive reserving solutions, financial reporting, governance, and process improvements. Partner with data science and BI teams, evaluate model outputs, strengthen controls and documentation, lead medium-to-large initiatives, and coach colleagues.

Develop, validate, implement, maintain, and monitor predictive models supporting property and casualty claims reserving. Translate actuarial objectives into statistical and machine-learning solutions, deliver production-ready analytics, evaluate model performance, and strengthen governance, documentation, testing, controls, and monitoring. Collaborate with actuaries and business intelligence partners, integrate analytics into recurring processes, provide evidence-based recommendations, and coach peers on analytical practices.

Lead and coach a bilingual client contact centre team responsible for client service and sales. Manage performance, recruitment, workflows, process improvements, and compliance. Drive client-centric outcomes, contribute to sales and profitability targets, and support change adoption and operational goals.

Lead commercial pricing initiatives and develop rate change projects and advanced analytical models. Collaborate with business partners, communicate actuarial insights, mentor team members, and manage medium-to-large projects to ensure portfolio profitability.

Supports the design, implementation, administration, communication, and continuous improvement of organizational development and performance programs. Coordinates employee listening, performance management, succession planning, workforce planning, recognition, onboarding, mentorship, and related initiatives. Conducts research, gap analysis, and reporting; manages SharePoint and internal content; prepares workshops and communications; and advises HR teams, leaders, and stakeholders on tools and processes.

Supports sales growth for property, casualty, and life insurance policies by connecting clients with agents, obtaining quotes, following up before renewals, and securing sales. Attends external sales events to generate leads, schedules and confirms appointments, and completes follow-up reports. The role requires regular bilingual communication with English- and French-speaking clients and teams, strong communication, critical thinking, proactive problem-solving, and teamwork.

Lead and execute actuarial pricing and rate-change projects for farm and commercial P&C lines. Develop and validate actuarial models, collaborate with business partners to design pricing solutions, support implementation with Rating Systems, influence pricing strategy, and coach team members to drive profitability and operational efficiencies.

Investigate, evaluate, negotiate, and settle intermediate automobile, property, commercial, condominium, and farm insurance claims. Apply policy coverage and provincial regulations, assess losses and damages, collaborate with appraisers, communicate with clients and stakeholders, resolve concerns, and provide guidance to team members. Deliver timely, accurate settlements and exceptional bilingual client service while supporting continuous improvement and major event responses.

Analyzes claims data to solve business problems and provide actionable insights. Responsibilities include descriptive and diagnostic analysis, metric design, analytical proof-of-concepts, data querying, data extraction and cleaning, reconciliation, preparation, and communicating findings. The role requires knowledge of data analysis, modeling, data warehouses, data management, and programming, using SQL, Python, R, and Microsoft Fabric.

Investigate, negotiate, and settle automobile, property, and basic commercial automobile claims. Apply coverage guidelines, communicate with clients and stakeholders, identify salvage and subrogation opportunities, support major event responses, and contribute claims-handling expertise and process-improvement feedback while maintaining high client-service standards.

Provides insurance product expertise and leadership across underwriting, product design, policy administration systems, and change initiatives. Analyzes portfolio issues, develops underwriting and risk-selection solutions, coordinates requirements, identifies improvement opportunities, and supports AI-driven underwriting experience enhancements. The role requires collaboration with stakeholders, product prioritization, solution feasibility assessment, risk mitigation, and coaching colleagues in an agile environment.

Lead national auto portfolio performance by analyzing data, setting underwriting guidelines, driving pricing and product initiatives, collaborating with stakeholders, and implementing loss-prevention and compliance actions to meet profitability and growth goals.

Build and grow an independent advisory practice selling Co-operators insurance and wealth solutions. Prospect, network, and engage clients to deliver personalized, advice-based plans; manage a client portfolio, ensure compliance with licensing and brand standards, and leverage company tools and training to scale business.

The Commercial Insurance Specialist is responsible for expanding the commercial portfolio through prospecting, client contact, sales activities, and risk assessments while providing tailored insurance solutions.

Leads a team monitoring individual insurance products and competitive positioning. Develops sales concepts, product presentations, point-of-sale materials, and recommendations for pricing and product changes. Partners with Marketing, Actuarial, Pricing, and distribution teams to support sales, brand recognition, regulatory alignment, and product roadmaps. Serves as a subject matter expert on financial planning and tax strategies while fostering team development, innovation, and strong client experiences.

Supervise personal lines underwriting teams, provide functional guidance, and implement strategic plans aligned with departmental goals. Manage change, budgets, schedules, underwriting consistency, client profitability, and operational effectiveness. Coach, develop, recruit, and manage staff performance while fostering innovation, continuous improvement, and a high-performance culture. The role requires bilingual English and French communication, occasional travel, and strict confidentiality.

Design, develop, and maintain Guidewire-based P&C solutions. Lead medium-to-large feature development, create implementation and troubleshooting plans, perform unit testing, guide junior developers, and resolve application defects.

Lead IT sourcing and category management for enterprise technology spend. Develop sourcing strategies and cost-savings plans, negotiate complex software and technology contracts, rationalize vendors, coach sourcing managers, monitor vendor performance, and build strategic supplier relationships to deliver commercial efficiency and service excellence.