Jobs at CAA-Quebec

Define and execute web strategy to meet business goals: analyze market and user behavior, prioritize initiatives, run GA4-based analytics and A/B tests, recommend UX and platform optimizations, align cross-functional teams, and integrate AI responsibly to improve engagement and conversion.

Project Controller responsible for portfolio governance, methodology enforcement, and financial tracking. Supports project managers with planning, budget updates, purchase orders, invoice tracking, risk detection, and produces financial reports. Acts as Workday project module lead and ensures quality and traceability across project lifecycles. Hybrid role in Montreal requiring strong Excel and project management tool skills.

Réaliser l’analyse financière, développer indicateurs et outils de planification, évaluer coûts et ROI des projets, préparer budgets et prévisions, et contribuer aux décisions stratégiques au sein de l’équipe FP&A.

Accueil et information des clients, gestion documentaire et facturation, coordination des cours pratiques et théoriques, gestion des commandes et du matériel, promotion et adhésions, soutien administratif quotidien au sein de le9cole de conduite.

Rôle senior d'analyse d'affaires en mode hybride. Produire dossiers d'affaires, analyser et traduire besoins en exigences, cartographier et optimiser processus, conduire ateliers et UAT, soutenir secteurs d'affaires, et développer la pratique BA.

Agir comme analyste FP&A senior pour planifier, budgéter et prévoir; créer modèles financiers et tableaux de bord; mesurer la performance, analyser tendances et concurrents, coordonner lignes d'affaires et soutenir la prise de décision stratégique.

Conceive and deploy organizational development programs and tools to boost talent development, performance, retention and succession planning. Partner with HR teams to embed a competency profile, use HR data to identify gaps, recommend innovative practices, and support leadership and employee development aligned with corporate vision.

Préparer et coordonner les réunions du conseil et de ses comités; rédiger procès-verbaux, résolutions et documents officiels; maintenir registres et inscriptions corporatives; agir comme remplaçant et signataire auprès des instances gouvernementales; veiller à la conformité et aux meilleures pratiques de gouvernance.

Advise hiring managers and coordinate full-cycle recruitment: post jobs, source candidates via social media and job boards, pre-screen, conduct first interviews, manage candidate evaluations and ATS, build talent pools, support employer branding, and ensure a positive candidate experience.

Provide practical and theoretical driver instruction to learners, teach road rules and emergency procedures, assess and record student progress, adapt lessons to individual needs, and promote safe driving behaviors.

Lead public affairs and PR strategy to raise visibility, credibility and influence. Manage media, government and stakeholder relations; oversee content, monitoring, policy analysis, crisis management, team leadership and budget. Coordinate cross-functional communications. Occasional travel to Montreal.

Lead multiple travel center locations to drive sales, profitability and customer experience. Implement organizational priorities, analyze KPIs, coach assistant directors, manage budgets and complex client situations, standardize processes, and promote continuous improvement. Regular on-site presence across several Quebec centers required.

Responsable d'affaires pour initiatives stratégiques et transformationnelles; assure l'alignement stratégique et opérationnel, mobilise parties prenantes, prépare dossiers décisionnels, suit indicateurs de performance, gère risques et dépendances, et maximise la valeur générée de la conception à la post-implantation.

Répondre aux appels des membres, évaluer leurs besoins et recommander des protections d’assurance voyage adaptées. Assurer la conformité AMF, atteindre objectifs de vente et de qualité, maintenir ses connaissances produits, conseiller sur d’autres services CAA‑Québec et travailler en équipe dans un environnement hybride (35 h/sem). Bilinguisme français‑anglais requis.

Support and improve roadside assistance platforms: gather and translate business needs, design scalable solutions with architecture, configure/test/deploy features, coordinate third-party integrations and vendors, ensure availability/security/compliance, troubleshoot functionality and data quality, manage updates and licenses, and provide on-call support outside business hours.

Provide personalized travel advice, book packages, hotels, car rentals and insurance, assist clients selecting North American cruises, and ensure high-quality customer service in a team-focused travel center.

Lead and optimize membership and loyalty initiatives: define growth strategies, develop and manage partnerships, track and analyze KPIs, coordinate stakeholders, oversee governance and budgets, enhance member experience, and support implementation of partner initiatives.

Teach safe driving techniques, traffic rules and emergency procedures to learner drivers. Deliver tailored practical and theoretical lessons, maintain training logs and evaluations, and provide recommendations. Full-time, on-site position in Montreal with training provided; bilingual French-English and valid Quebec driver’s license required.

Part-time (14 hrs/wk) retail sales advisor at a downtown Montreal travel centre. Greet and advise customers, sell memberships and travel products, issue international driving permits, produce passport photos, meet sales targets, and provide professional bilingual customer service.

Analyze and formalize user needs, produce detailed functional specifications and diagrams, run requirements workshops, define and execute functional tests, support development teams and testing activities, act as functional lead within Agile projects in a hybrid work model.