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Top Customer Success & Experience Jobs in Montréal, QC
Cloud • Security • Software • Cybersecurity • Automation
Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.
Top Skills:
ClariClaudeExcelGleanGoogle SheetsLookerSalesforceSisenseSnowflakeSQLTableau
Cloud • Security • Software • Cybersecurity • Automation
Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.
Top Skills:
Ci/CdContinuous DeploymentContinuous IntegrationDevsecopsGitGitlabVersion Control
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