Technical Lead Software Developer

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

Your role as Technical Lead Software Developer
Reporting to Trevor Heselton, Vice-President Member Experience,  your role will be to own the technical discovery for our Member Experience research & strategy projects and delivery of proof-of-concept solutions.

What you'll be doing

• Lead scoping, refinement and delivery of new features or early proof-of-concepts
• Ensuring effective collaboration/handoffs with Tech engineering teams, partner with MX leader on how to grow MX capacity
• Technical discovery (existing architecture, constraints/enablers, new technologies allowing us to innovate)
• Contribute to feasibility/capability-gap assessments from a tech point of view, recommending new technologies or integrations that may unlock opportunity
• Advocate for & influence broader technical vision/architecture
• Contribute/partner to the Tech org to help define technical health scorecard & metrics, ensuring they align to what drives MX
• Support more junior developers aiding with pair programming/code reviews and ensuring member-impacting outages are addressed expeditiously

We'd love to hear from you if you have

• 5 + years of experience as a developer
• Proficiency in Python and React
• Excellent collaboration and communication skills — building strong partnerships with your collaborators and you represent the team effectively in cross-functional settings.
• Experience mentoring developers and supporting their growth through thoughtful feedback

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up