Spec, Business Performance Partner

Cardinal Health Canada, with over 1400 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

As a key member of our Operational Excellence team, reporting to the Director of Operational Excellence, you’ll play a pivotal role in transforming how we operate across the Central Region (Mississauga and Vaughan). This role is ideal for a results-driven leader who thrives on solving complex problems, empowering teams, and delivering sustainable improvements. We’re looking for a dynamic, data-driven leader who thrives on solving complex problems, inspiring teams, and delivering measurable results. You’ll be a key player in shaping how we operate and grow.

For more information on what it is like to work for us, please watch this video: Cardinal Health - Wings

The Process Improvement Consultant will report to the Director, Operational Excellence. The Operational Excellence professional is responsible for identifying and executing against performance improvement opportunities, enabling successful transformations across the enterprise, and using contemporary process improvement techniques while building people capabilities. They effectively and passionately lead Lean Six Sigma projects aimed at enhancing efficiency, eliminating waste, reducing defects, and improving overall quality.

Your Contributions to the Organization will be: 

• Facilitate quarterly project pipeline review and align projects to business objectives and key performance indicators

• Facilitate weekly Hoshin process for site/region and ensure project objectives are met

• Measure and analyze processes to identify opportunities for improvement in safety, quality, productivity, and standardization

• Lead/Coach site/regional projects to solve operational challenges using DMAIC methodology

• Gather data and information that help business leaders make decisions and prioritize projects

• Prepare reports and presentations on project results, risks, and benefits

• Coach project leaders throughout project life cycle.

• Monitor project primary metrics post-Control phase up to 12 months to ensure results are sustained

• Optimize processes to reduce waste, variation, and defects.

• Attend tiered accountability meetings and assist team leaders and supervisors to track, communicate, and drive performance through real-time problem solving

• Support training of associates, team leads, and supervisors in Lean and Six Sigma methodologies, following 70-20-10 development framework

• Facilitate, support, and assist in Kaizen events, A3 projects, and root cause problem solving

• Provide guidance and support to Kaizen Leaders, White Belts and Yellow Belts

• Support leaders in implementing Tiered Accountability and ensure adoption to the standard

• Support organizational performance management through the building and maintaining of dashboards and reports that provide insights to leaders (e.g., PowerBI dashboard)

This Job might be for you if: 

• Bachelor’s degree in engineering, business, science, or a related field (Industrial Engineering preferred)

• 1-2 years experience in related field

• PMP certification is an asset

• Detail-oriented with a strong sense of urgency, excellent time management, and the ability to thrive in both team-based and independent work environments

• Certified Yellow or Green Belt (an asset)

• Lead, coach and facilitate low to medium-scale improvement projects within site/region

• Influence, negotiate and communicate with a range of stakeholders

• Drive project governance and timeline adherence

• Apply Lean and Six Sigma methodologies to solve operational problems

• Manage projects of varying complexity

• Understand process automation tools, WMS, ERP systems, and BI tools

• Experience building performance management dashboards

• Experience in Operations, Supply Chain, Manufacturing, and/or Distribution

Anticipated Salary Range: $51,900 - $69,200

Bonus eligible: Yes

This role is eligible for a performance-based annual bonus. Bonus awards are not guaranteed and are determined based on individual performance, company performance, and other business factors, in accordance with the company’s bonus plan.

Position currently vacant: Yes

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, individual and company performance, experience, skills, and other business factors

Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Indigenous peoples, and persons with disabilities.

Cardinal Health is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting accommodation at any stage of the hiring process.

Cardinal Health Canada is proudly recognized as a Great Place to Work® in Canada. As an essential partner in Canadian healthcare, we strive every day to build a culture of inclusion and collaboration, where team members can be their authentic selves, grow in their careers, and be proud to serve our customer partners. 

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